Meca Car Services, Exeter

The worst experience I’ve had with any mechanic, ever. I broke down in Exeter in July 2025, and was relieved to hear that the garage had capacity to carry out the repair required. The clutch cable fitted to the car, was blatantly fitted wrong, rubbing against the bulkhead it took all of three weeks for the cable to be destroyed. The garage refunded the bill for their original work which was done wrong. The business advertises itself as ‘female owned’, this may be the case and I suspect would offer hope to female clientele that they would be engaging with female staff. This is not the case, and I feel that it is misleading to advertise in this way.

DO NOT USE THIS SERVICE! THEY ARE DAYLIGHT COWBOYS, THEY WILL INCREASE YOUR BILL WITHOUT EVEN GETTING A PHONE CALL TO LET YOU KNOW OR ASK YOU IF YOU WANT TO PROCEED. THEY WILL DAMAGE SOMETHING ELSE SO YOU CAN RETURN BACK TO THEM AND FIX IT SO THEY CAN GET MORE MONEY. THE OWNER, HE'S VERY RUDE AND DISRESPECTFUL, LACK OF CUSTOMER SERVICE! ALL THEY WANT IS YOUR MONEY, SO PLEASE DO NOT USE MECA CAR SERVICES.

This garage is a little gem! Run by a woman (Jennifer) the owner's whole customer ethos is about offering honest and friendly garage services where, as a woman, I didn't feel intimidated at all and even met another customer who was a retired mechanic - so I was immediately reassured! I got a free courtesy car for the day and got a bill which was half the cost of that quoted by another garage! If you live in the Exeter area you really must use this garage (located near the Exeter Services on Sowton industrial Estate)!