Matlock Green Garage, Matlock
Ranked #58 of 103 in Derbyshire
Services: MOT, Servicing, Tyres, Exhausts
Old Train Depot Rutland Street
Matlock
Derbyshire
DE4 3GN
Call 01629 580480
Reviews
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Recommended
"Basically the best most professional garage in the area"
By Anonymous, 31 August 2024
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Quite honestly I can say nothing bad about them. We have two cars and a motorhome and I entrust all of them to MGG
Visited With
My vehicleVisited In
Aug 2024Cost
£100-£500Duration
5-9 hoursVisited For
RepairsAdditional Services
Work explained, Itemised invoice, Great customer service, Pick-up and collectionGood Points
Polite, professional and reasonable pricesBad Points
NothingExpertise
Quality of Service
Speed
Helpfulness
Value for Money
Recommended
"First class garage - and I am fussy about who works on my cars!"
By Anonymous, 16 April 2024
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I've used MGG for a few years now, following a recommendation from a friend. They look after my Discovery and nothing seems to be too hard for them to tackle quickly and efficiently. I know several people who use them too, and all say the same thing.
Visited With
My vehicleVisited In
Sep 2023Cost
£500-£1000Duration
1-3 daysVisited For
MOT, RepairsAdditional Services
Work explained, Itemised invoice, Great customer serviceGood Points
Really really helpful and knowledgable.Bad Points
Nothing.Expertise
Quality of Service
Speed
Helpfulness
Value for Money
Recommended
"Wonderful "
By Anonymous, 25 December 2022
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Wonderful
Visited In
Dec 2022Good Points
ServiceBad Points
NothingExpertise
Quality of Service
Speed
Helpfulness
Value for Money
"Absolutely awful"
By Anonymous, 25 February 2022
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Horrific customer service, honestly the worst garage I have ever used. Extremely rude and aggressive. Never again.
Visited With
My vehicleVisited In
Feb 2022Cost
£500-£1000Duration
3-7 daysVisited For
RepairsGood Points
Nothing, would never use them againBad Points
Horrific serviceExpertise
Quality of Service
Speed
Helpfulness
Value for Money
"Absolutely awful"
By Caroline Melville, 25 February 2022
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Horrific customer service, honestly the worst garage I have ever used. Extremely rude and aggressive. Never again.
Visited With
My vehicleVisited In
Feb 2022Cost
£500-£1000Duration
3-7 daysVisited For
RepairsGood Points
Nothing, would never use them againBad Points
Horrific serviceExpertise
Quality of Service
Speed
Helpfulness
Value for Money
Recommended
"Excellent professional service at excellent value from lovely people."
By Anonymous, 2 August 2021
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Having broken down in Derby Tuesday 27/7 and been recovered to Elton was really despairing at my chances of getting my car repaired locally in time to get home to Durham by Saturday. However I rang Matlock Green garage on Wednesday morning where the receptionist said they were very busy but she would see if there was any chance. The lovely Holly rang back within half an hour an said they would squeeze me in, but it may be late Friday before it was done, and quoted for the work (replacement clutch and flywheel for a Megane. Car was picked up by them later that afternoon and before 5:00 pm on Wednesday I'd had a call confirming the work needed and an exact price. Three pm on Thursday (a whole day early) I got a call to say it was done. The mechanic then took me through what had failed and what damage that had done. An excellent service from start to finish and to top it off the labour costs were the same as I usually pay so not even a premium added for the rush job. Can't thank them enough and would certainly recommend them to anyone (this from someone who is reluctant to recommend anything). So to conclude and excellent professional service for a very fair price from lovely people a well deserved 5 stars
Visited With
My vehicleVisited In
Jul 2021Cost
£500-£1000Duration
1-3 daysVisited For
RepairsAdditional Services
Work explained, Itemised invoice, Great customer service, Pick-up and collectionGood Points
They were very helpful kept me informed and did the job quickly for a very fair priceExpertise
Quality of Service
Speed
Helpfulness
Value for Money
Recommended
"Helpful, trustworthy and timely"
By Anonymous, 30 June 2021
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My campervan broke down with a damaged timing belt. The AA arranged to get it to MGG who do my servicing and repairs and have got me out of trouble when another garage did a dangerously bad job on my brakes. The van was dropped off at 8.00pm and looked at the next morning. It was fixed by 7.00pm, and we are now going on holiday only a day late. Steve never makes it look like he’s doing a special favour even when he obviously is and never charged a premium for really helping me out. I can’t recommend then highly enough
Visited With
My vehicleVisited In
Jun 2021Duration
1-3 daysVisited For
RepairsAdditional Services
Work explained, Great customer serviceGood Points
Job was done as quickly as possible Kept me up to date on progress. No drama or making me feel like it was an epic job, just what they do and what they do is excellentBad Points
NothingExpertise
Quality of Service
Speed
Helpfulness
Value for Money
Recommended
"The guys came to us (not the car to the garage) at very short notice - super helpful!"
By Anonymous, 1 March 2020
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Our car was stuck on a drive during a weekend away with a faulty parking brake. The guys at Matlock Green Garage were really helpful for a minimal fee and came to help within 20 minutes. They fixed the problem and also advised us on what to do once back in our own hometown. Couldn’t have asked for more.
Visited With
My vehicleVisited In
Mar 2020Cost
Up to £100Duration
1-5 hoursVisited For
Faulty Parking BrakeAdditional Services
Work explained, Great customer serviceGood Points
Friendly, knowledgeable and went the extra mileBad Points
N/AExpertise
Quality of Service
Speed
Helpfulness
Value for Money
Recommended
"Very honest "
By Barry Hooper, 8 January 2019
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Very knowledgeable mechanic,efficient staff, great prices what more can I say ??????
Visited With
My vehicleVisited In
Jan 2019Duration
5-9 hoursVisited For
RepairsAdditional Services
Itemised invoice, Great customer serviceGood Points
EverythingBad Points
Cannot single out one thing just very very goodExpertise
Quality of Service
Speed
Helpfulness
Value for Money
Recommended
"Very friendly and honest approach. "
By Anonymous, 2 September 2018
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I take all my vehicles here. This is a proper garage, not a dealership with technicians and ludicrous hourly rates.
Visited With
My vehicleVisited In
Jun 2018Cost
Up to £100Duration
1-5 hoursVisited For
Air con serviceGood Points
Quoted the cost up front and stuck to it.Bad Points
NothingExpertise
Quality of Service
Speed
Helpfulness
Value for Money
Recommended
"Real mechanics with a can do will do attitude"
By Anonymous, 19 April 2013
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I have twice visited Matlock Green Garage in dire straits. The first time my brakes failed on Sunday morning. MGG found that anothe garage had rebuilt the brakes incorrectly after a service and the suspension had worn through the fluid pipe, causing it all to leak out. They dealt with it immediately. The second visit was with a Renault motorhome warning light that everyone else had given up on. The Renault dealer said their computer wasn't showing a fault and three other garages said they couldn't do anything without the diagnostics. The van would drive in manual but not automatic, the leisure batteries showed total drain-down and the solar panel wasn't showing any life. MGG said 'Bring it in' and fixed it for just over £100 that day. I cannot praise them highly enough. They service our car and do a fast, efficient, clean job at a good price and they deal effectively and calmly with what we consider to be a real crisis. Thank you MGG, a real garage with real people who don't have to rely on a computer to do their work.