Matlock Green Garage, Matlock

Ranked #58 of 103 in Derbyshire

Services: MOT, Servicing, Tyres, Exhausts

Old Train Depot Rutland Street

Matlock

Derbyshire

DE4 3GN

Call 01629 580480

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Recommended

"Basically the best most professional garage in the area"

By Anonymous, 31 August 2024

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Quite honestly I can say nothing bad about them. We have two cars and a motorhome and I entrust all of them to MGG

Visited With

My vehicle

Visited In

Aug 2024

Cost

£100-£500

Duration

5-9 hours

Visited For

Repairs

Additional Services

Work explained, Itemised invoice, Great customer service, Pick-up and collection

Good Points

Polite, professional and reasonable prices

Bad Points

Nothing

Expertise

Quality of Service

Speed

Helpfulness

Value for Money


Recommended

"First class garage - and I am fussy about who works on my cars!"

By Anonymous, 16 April 2024

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I've used MGG for a few years now, following a recommendation from a friend. They look after my Discovery and nothing seems to be too hard for them to tackle quickly and efficiently. I know several people who use them too, and all say the same thing.

Visited With

My vehicle

Visited In

Sep 2023

Cost

£500-£1000

Duration

1-3 days

Visited For

MOT, Repairs

Additional Services

Work explained, Itemised invoice, Great customer service

Good Points

Really really helpful and knowledgable.

Bad Points

Nothing.

Expertise

Quality of Service

Speed

Helpfulness

Value for Money


Recommended

"Wonderful "

By Anonymous, 25 December 2022

Read More

Wonderful

Visited In

Dec 2022

Good Points

Service

Bad Points

Nothing

Expertise

Quality of Service

Speed

Helpfulness

Value for Money


"Absolutely awful"

By Anonymous, 25 February 2022

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Horrific customer service, honestly the worst garage I have ever used. Extremely rude and aggressive. Never again.

Visited With

My vehicle

Visited In

Feb 2022

Cost

£500-£1000

Duration

3-7 days

Visited For

Repairs

Good Points

Nothing, would never use them again

Bad Points

Horrific service

Expertise

Quality of Service

Speed

Helpfulness

Value for Money


"Absolutely awful"

By Caroline Melville, 25 February 2022

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Horrific customer service, honestly the worst garage I have ever used. Extremely rude and aggressive. Never again.

Visited With

My vehicle

Visited In

Feb 2022

Cost

£500-£1000

Duration

3-7 days

Visited For

Repairs

Good Points

Nothing, would never use them again

Bad Points

Horrific service

Expertise

Quality of Service

Speed

Helpfulness

Value for Money


Recommended

"Excellent professional service at excellent value from lovely people."

By Anonymous, 2 August 2021

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Having broken down in Derby Tuesday 27/7 and been recovered to Elton was really despairing at my chances of getting my car repaired locally in time to get home to Durham by Saturday. However I rang Matlock Green garage on Wednesday morning where the receptionist said they were very busy but she would see if there was any chance. The lovely Holly rang back within half an hour an said they would squeeze me in, but it may be late Friday before it was done, and quoted for the work (replacement clutch and flywheel for a Megane. Car was picked up by them later that afternoon and before 5:00 pm on Wednesday I'd had a call confirming the work needed and an exact price. Three pm on Thursday (a whole day early) I got a call to say it was done. The mechanic then took me through what had failed and what damage that had done. An excellent service from start to finish and to top it off the labour costs were the same as I usually pay so not even a premium added for the rush job. Can't thank them enough and would certainly recommend them to anyone (this from someone who is reluctant to recommend anything). So to conclude and excellent professional service for a very fair price from lovely people a well deserved 5 stars

Visited With

My vehicle

Visited In

Jul 2021

Cost

£500-£1000

Duration

1-3 days

Visited For

Repairs

Additional Services

Work explained, Itemised invoice, Great customer service, Pick-up and collection

Good Points

They were very helpful kept me informed and did the job quickly for a very fair price

Expertise

Quality of Service

Speed

Helpfulness

Value for Money


Recommended

"Helpful, trustworthy and timely"

By Anonymous, 30 June 2021

Read More

My campervan broke down with a damaged timing belt. The AA arranged to get it to MGG who do my servicing and repairs and have got me out of trouble when another garage did a dangerously bad job on my brakes. The van was dropped off at 8.00pm and looked at the next morning. It was fixed by 7.00pm, and we are now going on holiday only a day late. Steve never makes it look like he’s doing a special favour even when he obviously is and never charged a premium for really helping me out. I can’t recommend then highly enough

Visited With

My vehicle

Visited In

Jun 2021

Duration

1-3 days

Visited For

Repairs

Additional Services

Work explained, Great customer service

Good Points

Job was done as quickly as possible Kept me up to date on progress. No drama or making me feel like it was an epic job, just what they do and what they do is excellent

Bad Points

Nothing

Expertise

Quality of Service

Speed

Helpfulness

Value for Money


Recommended

"The guys came to us (not the car to the garage) at very short notice - super helpful!"

By Anonymous, 1 March 2020

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Our car was stuck on a drive during a weekend away with a faulty parking brake. The guys at Matlock Green Garage were really helpful for a minimal fee and came to help within 20 minutes. They fixed the problem and also advised us on what to do once back in our own hometown. Couldn’t have asked for more.

Visited With

My vehicle

Visited In

Mar 2020

Cost

Up to £100

Duration

1-5 hours

Visited For

Faulty Parking Brake

Additional Services

Work explained, Great customer service

Good Points

Friendly, knowledgeable and went the extra mile

Bad Points

N/A

Expertise

Quality of Service

Speed

Helpfulness

Value for Money


Recommended

"Very honest "

By Barry Hooper, 8 January 2019

Read More

Very knowledgeable mechanic,efficient staff, great prices what more can I say ??????

Visited With

My vehicle

Visited In

Jan 2019

Duration

5-9 hours

Visited For

Repairs

Additional Services

Itemised invoice, Great customer service

Good Points

Everything

Bad Points

Cannot single out one thing just very very good

Expertise

Quality of Service

Speed

Helpfulness

Value for Money


Recommended

"Very friendly and honest approach. "

By Anonymous, 2 September 2018

Read More

I take all my vehicles here. This is a proper garage, not a dealership with technicians and ludicrous hourly rates.

Visited With

My vehicle

Visited In

Jun 2018

Cost

Up to £100

Duration

1-5 hours

Visited For

Air con service

Good Points

Quoted the cost up front and stuck to it.

Bad Points

Nothing

Expertise

Quality of Service

Speed

Helpfulness

Value for Money


Recommended

"Real mechanics with a can do will do attitude"

By Anonymous, 19 April 2013

Read More

I have twice visited Matlock Green Garage in dire straits. The first time my brakes failed on Sunday morning. MGG found that anothe garage had rebuilt the brakes incorrectly after a service and the suspension had worn through the fluid pipe, causing it all to leak out. They dealt with it immediately. The second visit was with a Renault motorhome warning light that everyone else had given up on. The Renault dealer said their computer wasn't showing a fault and three other garages said they couldn't do anything without the diagnostics. The van would drive in manual but not automatic, the leisure batteries showed total drain-down and the solar panel wasn't showing any life. MGG said 'Bring it in' and fixed it for just over £100 that day. I cannot praise them highly enough. They service our car and do a fast, efficient, clean job at a good price and they deal effectively and calmly with what we consider to be a real crisis. Thank you MGG, a real garage with real people who don't have to rely on a computer to do their work.

Visited In

Apr 2013

Visited For

Repairs

Expertise

Quality of Service

Speed

Helpfulness

Value for Money

Other Good Garages near here

Walton Motors, Chesterfield

Read More

Ric's Auto Spares, Crich

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