Martins Mechanical Services - SST Motors Ltd

Ranked #5 of 83 in Oxfordshire

Services: MOT, Servicing

22 Thorpe Pl

Banbury

Oxfordshire

OX16 4XH

Call 01295 267139

Reviews

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Recommended

"Knowledgeable, honest and technically excellent"

By Ian Hackford, 15 January 2020

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I took my tired 05 plate Jaguar XJ8 to Martins Mechanicals with multiple faults including ABS failure and an air suspension malfunction. The work required was quite extensive and this was all explained to me in detail. I also opted to get a full service carried out at the same time. I was given a very reasonable estimate which was entirely accurate. During the work I was regularly updated on progress and invited to visit at anytime if I wanted to see the work for myself. When I collected the car the quality of the work was beyond compare. The car now drives as if it had just rolled off the production line. I would not take my cars to any other garage.

Visited With

My vehicle

Visited In

Sep 2019

Cost

£1000 plus

Duration

2 weeks plus

Visited For

Servicing, Repairs

Additional Services

Car cleaned, Work explained, Itemised invoice, Great customer service, Pick-up and collection, Courtesy car

Good Points

I was given an honest appraisal of the amount of work required, an accurate estimate, and the work carried out was first class.

Bad Points

There was nothing not to like.

Expertise

Quality of Service

Speed

Helpfulness

Value for Money


Recommended

"I was given knowledgeable, honest and painstaking care."

By Jeffrey Thompson, 20 July 2019

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When presented with a sixteen year old Focus for an MOT few garages can be expected to show much interest in the car or its owner, but not so in this case. Side by side with a Jaguar sports to die for, my old bus got equal attention. Work was necessary but as often with an old car was not completed without some unforeseeable hitches. This nevertheless did not add to the bill, which came in a little under estimate. On the contrary, the owners, Simon and Sonia, drove me home, brought the car to me later and topped the tank up to the tune of £15 to compensate for my trouble. What trouble? The job took as long as it had to, so this was a truly generous gesture.

Visited With

My vehicle

Visited In

Jul 2019

Cost

£100-£500

Duration

1-5 hours

Visited For

MOT

Additional Services

Work explained, Itemised invoice, Great customer service, Pick-up and collection

Good Points

The owners went out of their way to alleviate what had to be a longer than anticipated wait. And more: see below.

Bad Points

There was nothing to dislike.

Expertise

Quality of Service

Speed

Helpfulness

Value for Money


Recommended

"Good, professional service"

By Laurence Todd, 13 September 2018

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Patient, and explained things to me and what they had done to my car to get it through its service and MOT.

Visited With

Partner's vehicle

Visited In

Aug 2018

Cost

£100-£500

Duration

1-5 hours

Visited For

MOT, Servicing

Additional Services

Work explained, Itemised invoice, Great customer service

Good Points

Friendy, knowledgeable staff

Bad Points

Nothing

Expertise

Quality of Service

Speed

Helpfulness

Value for Money

Other Good Garages near here

Ernigrip Motors Ltd, Oxfordshire

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Pump House Garage, Banbury

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The car was washed and cleaned

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