Marness Garage

Ranked #67 of 440 in Scotland

Services: MOT, Servicing, Tyres, Exhausts

St. Ola

KIRKWALL

Orkney

KW15 1SF

Call 01856 874462

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"They go above and beyond the call of duty to help a visitor"

By Howard Eakin, 19 October 2021

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I pull into the car park at 5:30pm on a Friday evening with a near-dead battery, having had to be pushed off the ferry. I was checking to see whether they worked on Saturdays (they don't). But a lady from the office on her way home spotted me in the car park, and asked if she could help. I explained I needed a new battery in my 10 year old Insignia. She re-opened the office, checked the spares and found me a battery. I asked her how difficult it would be to fit, intending to try to do it myself with the help of local friends. She said there was still a mechanic there tidying up and she would ask him. A minute later she told me to bring the car round the back. Twenty minutes later - new battery fitted and car purring once again. This saved my holiday. They wouldn't even accept anything for the labour, just the battery cost! Unbelievable to do all that for a visitor on a Friday night after closing time! I can't believe garages like this still exist! Wonderful people - wonderful island.

Visited With

My vehicle

Visited In

Sep 2021

Cost

£100-£500

Duration

1-5 hours

Visited For

Servicing

Additional Services

Great customer service

Good Points

They replaced my dead car battery after hours on a Friday

Bad Points

They woudn't take anything from me for the labour costs

Expertise

Quality of Service

Speed

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Value for Money

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