Maple Tree Cars, Colchester

Absolutely awful, do not buy a car from here!! Car had a problem after the first week I have been back over 10 times, I still have a faulty car 10 months later they take no responsibility, keep no records of work they apparently have done and customer service skills AFTER you buy the car are zero!! I have never experienced such rudeness, they are complete con artists, I have had to pay over £1000 so far!!!

Took my vehicle in for repairs, first time car wasn't touched at all after leaving my car with the garage for 3 days, second time after waiting almost 3 weeks for the garage to get in touch to let me no when parts were in and then a further 1 day to be asked what was wrong with the vehicle then 2 days later was told car was all fixed, picked vehicle up still has all issues as when first went in, have left 4 messages over 4 days garage has not contacted me.

Sad to say the dealer did not have the model we were looking for, the staff we saw (mechanic and salesman Bill) were very friendly, HONEST, and helpful. We were advised not to buy one of their cars as it would not have been right for us, and digging one out for a test drive was no problem at all. On leaving there was no bullying or hassling for contact details or sales, just honest, open and old school customer service... Wife and I were sorry they did not have the right car at the time! Very clean, tidy and proud of their fleet so 100% recommended.