Listers BMW, Boston, Lincolnshire

Ranked #69 of 142 in Lincolnshire

Services: MOT, Servicing, Tyres, Exhausts

Sleaford Road

BOSTON

Lincolnshire

PE21 7PQ

Call 01205 350000

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"Not very helpful . Always told when you call they will call you back never do . Only time they call you about 6 times a day is when they are trying to sell you a car "

By Carol pridmore, 9 April 2019

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For a BMW garage they are not helpful at all . Don’t think any one apart from sale team know how to use a phone . Just keep getting fobbed off . Telling me some one will call . My BMW as had recal notice they need car all day but no one will talk to me about getting a curtsies car . They would if I told them I’ll spend a few grand . Took car there June last year for services mot and health check . Was told it would be washed and valeted when I picked it up had not been done . Was told they had new valaters and they was having problems with them . Asked for a quote on a repair was told they had looked and quote would be in post a year later still waiting for it . Must be coming by carrier pigeon from Australia . Have not even got my Reg correct on paper work

Visited In

Jun 2018

Visited For

MOT, Servicing

Good Points

Coffee machine

Bad Points

Coffee

Expertise

Quality of Service

Speed

Helpfulness

Value for Money


"Worse than poor service.....no service."

By Anonymous, 19 October 2018

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I physically walk in to Listers Boston to get prices for a service and told to go away and phone Lincoln instead because they have no-one availble, for up to 2 hrs. So I sit in my 6 series outside, avoiding the sales team who have lots of time to hassle customers. I make the call and am told I can't get a proper quote for a service without taking the key fob in to Boston and updating their records......but they are too busy. I give up and use my key to drive to the Mercedees garage and realise it's Listers too. Not a chance.

Visited With

My vehicle

Visited In

Oct 2018

Cost

Up to £100

Duration

1-5 hours

Visited For

Servicing

Expertise

Quality of Service

Speed

Helpfulness

Value for Money


"Avoid"

By Gareth Lloyd, 24 April 2017

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I purchased a 65 plate BMW 520d Msport for what seemed like a good price from their Boston dealership. I should have realised when I went to collect the vehicle and they wouldn't accept a card payment this would be not be a smooth transaction! Finally once home after 4 hours organising a money transfer over the phone in the dealership and a 4 hour drive home, in bright sunlight, on my driveway it became apparent the vehicle was poorly prepared and was covered in fine circular scratches all over the body work which could not be polished out. After much debate over the phone and emails to the dealership they agreed to supply a replacement vehicle at additional cost to myself. On arrival at the dealership the next week and on close inspection this vehicle had a small dent in the rear wheel arch which could not be removed. It was then I requested my part exchange back and a request to reverse the deal. I was then told I was being too fussy and that a dent of that size in a car of £23000 was acceptable! The sales manager agreed and gave me back my vehicle however the return of the balance for which I had paid I was made to wait another 7 days! From start to end I cannot believe I had been dealing with a BMW main dealer and their complete lack of professionalism. I have contacted BMW who don't want to know as Listers is a franchise and to date await a response from Listers MD!

Visited In

Feb 2017

Expertise

Quality of Service

Speed

Helpfulness

Value for Money


Recommended

"Excellent service & trustworthy"

By jan b, 10 July 2012

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Listers BMW, Boston give an excellent service, I've had my car picked up & returned to me at no extra cost, they store my winter wheels & tyres with no charge & since I've used winter tyres ( 2yrs ) they have not charged me to change them over twice a year! Their prices are very fair & my car is always given a wash & vacuum before it is returned to me!

Visited In

Mar 2012

Visited For

MOT, Servicing

Expertise

Quality of Service

Speed

Helpfulness

Value for Money

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