Lillywhite Bros Ltd

Ranked #136 of 243 in Hampshire

Services: MOT, Servicing

40 Queen Street

EMSWORTH

Hampshire

PO10 7BL

Call 01243 372336

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Recommended

"Really care about keeping my car on the road"

By Elg20, 19 August 2024

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My car is old but runs well. My previous garage would advise expensive repairs that were not economically viable. Lilliwhites come up with sensible solutions and have given my car an extra 2 years of life.

Visited With

My vehicle

Visited In

Aug 2024

Cost

£100-£500

Duration

1-3 days

Visited For

MOT, Repairs

Additional Services

Work explained, Itemised invoice, Great customer service

Good Points

Excellent communication and persistence

Bad Points

Rarely have courtesy car available

Expertise

Quality of Service

Speed

Helpfulness

Value for Money


"Disappointed "

By Mildred Joseph, 12 August 2024

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I went for A/C to be fixed .They noticed an oil leak .Decided to get it fixed with them . Collected the car , they said everything was fine. 8 hours later engine light came on and change from amber to red . I called and informed them , they asked to bring it in to check . Imagine calling saying that the gear box has an internal problem, first of all they replaced new pipes and put oil that runs to the gear box .Point to note my vehicle was recently serviced . Now saying they don't do gear box work and still tried to charge me £80 on top the price I paid. So now My vehicle is worse off than before . I had my 4 month old with me at the time when it broke down on the motor way . Had to resort to break down and had to travel back almost 200 miles back . This has been very traumatic and financially strained. I still have to go somewhere else to get the car fixed. They gave me no part refund or anything . Waste of money.

Visited With

My vehicle

Visited In

Aug 2024

Cost

£500-£1000

Duration

1-3 days

Visited For

Repairs

Good Points

My A/C was sorted.

Bad Points

After messing up my car just handed it back worse than I brought it.

Expertise

Quality of Service

Speed

Helpfulness

Value for Money


Recommended

"Fantastic service, will use here again!"

By Bob Cornelius, 24 February 2018

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Escorted in by AA upon their recommendation, and I would wholeheartedly agree! We were visiting area, I had just towed my 1.3 tonne touring caravan to a nearby site. The following day, exploring Chichester, brakes exploded, N/S front caliper it seems went Pete Tong. AA called Lillywhites, who agreed they could look at car, so we took it there! We returned home to Surrey, and collected caravan on the Monday. I messed call from Lillywhites on that day. Tuesday, we spoke, they told me diagnosis and plan. Wednesday, car was fixed! I said I couldn't collect till Friday, this was not even a problem for them. Friday, collected, they explained work, parts, everything else they had found, and quoted less than half what a Land Rover dealer would have to (disdainfully) look at such an old car! I am extremely happy with their work/service/quality, I am exploring how I can drive down from Surrey to use them for future MOT/Service work! I would recommend them doesn't quite cut it, I might insist people are foolish not to use them!

Visited With

My vehicle

Visited In

Feb 2018

Cost

£500-£1000

Duration

3-7 days

Visited For

Breakdown whilst visiting area and Repairs

Additional Services

Work explained, Itemised invoice, Great customer service

Good Points

Accuracy of fault finding/diagnosis, cost, work, ease of service

Bad Points

Nothing!

Expertise

Quality of Service

Speed

Helpfulness

Value for Money


Recommended

"A friendly garage serving the town of Emsworth, Hampshire."

By Anonymous, 11 November 2013

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I have used this garage several times in the past and recently had to call upon their services again as my car was immobilised by a clutch problem. As I had to leave home and travel instead by train, I left the key at their premises. They collected the car and removed it from my parking space to their workshop and throughout the work they kept me fully informed re the problem and the solution. As promised, the repaired car was ready at the time specified. Although an expensive repair, the cost was reasonable and the service offered was professional and courteous. I heartily recommend the business and its staff. Well done Lillywhites. Stephen Wand. 4, Sadlers Walk, Emsworth.

Visited In

Nov 2013

Visited For

Repairs

Expertise

Quality of Service

Speed

Helpfulness

Value for Money


Recommended

"superb family garage now into third generation, a pleasure to deal with, honest and trustworthy"

By henrid, 15 November 2012

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all aspects of the company are excellent, honest practical advise at reasonable cost

Visited In

Nov 2012

Expertise

Quality of Service

Speed

Helpfulness

Value for Money


Recommended

"Honest appraisal with good communication and competitive pricing."

By adrian6, 19 February 2012

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For once a garage who listened to me and did not dismiss my concerns! Rapid service, competitive pricing, accurate diagnosis and complete repair! Good job!

Visited In

Feb 2012

Visited For

Repairs

Expertise

Quality of Service

Speed

Helpfulness

Value for Money

Other Good Garages near here

JKM Motor service LTD

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Semmens Of Southsea, Southsea

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