Kwik MOTs

Ranked #98 of 127 in Somerset

Services: MOT, Servicing, Gearboxes, Tyres, Exhausts, Brakes, Clutches

Station Road

Weston-Super-Mare

North Somerset

BS22 6AF

Call 01934 519285

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"Can't be trusted"

By Anonymous, 29 July 2019

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Can't be trusted. Booked my car in for a service on 25th June. Had been using the garage for years without incident, so was expecting good things as usual. When I collected the car, the service light hadn't been reset, and the service book hadn't been stamped. I was going away on holiday the next day, so checked the oil - the photo below shows what I found... It isn't oil that had done just six miles. I have a dashcam fitted to my car that records video and audio, it's very obvious when you are sat in the car... it however appears the "mechanic" didn't notice it when he was "servicing" my car, or when he took his friends for a ride in my car to buy his lunch on Worle High Street. I've tried contacting the garage twice about this without any response, which is a shame. It seems the service wasn't completed, and my car was used for staff to go shopping. I'm rather hoping this is one rogue member of staff, but no response from the garage is strange, and almost appears an admission of guilt.

Visited With

My vehicle

Visited In

Jun 2019

Cost

£100-£500

Duration

1-5 hours

Visited For

MOT

Good Points

Nothing

Bad Points

Failed to service car, won't respond now.

Expertise

Quality of Service

Speed

Helpfulness

Value for Money


Recommended

"Great customer service and reasonable prices "

By Belinda Proud, 19 March 2019

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It's a small independent garage and is always busy. They phone and explain whats wrong, how much it will cost & unlike some other garages never find "extra problems". The service and repair prices are although not the cheapest in my area, quite reasonable and I have been using this garage for a couple of years now and feel that my car is in good hands. The lads are always polite and willing to answer my sometimes daft questions without making me feel like a silly female.

Visited With

My vehicle

Visited In

Mar 2019

Cost

£100-£500

Duration

1-3 days

Visited For

MOT, Servicing, Repairs

Additional Services

Work explained, Itemised invoice, Great customer service

Good Points

Even though they are busy if I have a a problem they will try their best to fit my car in.

Expertise

Quality of Service

Speed

Helpfulness

Value for Money

Other Good Garages near here

Shipham Volvo, Shipham

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Hillside Motor Company

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