Kam Servicing, heanor

Ranked #62 of 101 in Derbyshire

129 Derby Road

Heanor

Derbyshire

DE75 7QL

Call 01773 710500

Reviews

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"Dishonest"

By S Hicks, 4 September 2019

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Apparently serviced our car, I very much doubt they've done anything, certainly don't think the oil or filter has been changed. Had the water pump replaced, couple of weeks later took it there to have a dpf fault sorted and a water leak investigated. £250 to sort the dpf was told they also had to change the engine oil. Was also told that the water leak was a damaged radiator, £300 to sort out. I didn't believe any of this. I took the car to a couple of garages no one could find the water leak. I then took the car to a main dealer who diagnosed two leaking hoses. There was nothing wrong with the radiator, I also asked about having to change the oil regarding the dpf, no one had heard of it! My daughter used to use this garage, was told she needed various suspension parts replacing, she took it to another garage they checked it out and found nothing wrong with any of it. I will never go to this place, they're ishonest. Don't go there.

Visited With

My vehicle

Visited In

Aug 2019

Cost

£100-£500

Duration

1-5 hours

Visited For

Servicing, Repairs

Good Points

Nothing

Bad Points

They want to extract money for nothing

Expertise

Quality of Service

Speed

Helpfulness

Value for Money


Recommended

"SUPERB SERVICE AND PRICE"

By Anonymous, 30 January 2019

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TOP GUYS WORK AT THIS GARAGE....BEST PLACE TO BRING YOUR CARS

Visited With

My vehicle

Visited In

Jan 2019

Cost

£100-£500

Duration

1-5 hours

Visited For

Servicing

Additional Services

Car cleaned, Work explained, Itemised invoice, Great customer service, Pick-up and collection, Courtesy car, Online booking

Good Points

ATTENTION TO DETAIL

Bad Points

NOTHING I LIKED EVERYTHING...EVEN THE COFFEE MACHINE WAS GOOD

Expertise

Quality of Service

Speed

Helpfulness

Value for Money


"Excellent"

By Anonymous, 6 June 2018

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Excellent all round.

Visited With

My vehicle

Visited In

Jun 2018

Cost

Up to £100

Duration

1-5 hours

Visited For

Servicing

Additional Services

Work explained, Itemised invoice, Great customer service

Good Points

Speed of booking in, speed of attention when there, excellent at getting spare tyre delivered within 1 hour. Excellent at ringing to check on any additional cost of new tyre before doing anything.

Bad Points

Wcwerytghing. Kept in contact when needed. Charged what they said. Did quick perfect work.

Expertise

Quality of Service

Speed

Helpfulness

Value for Money


"This company has all the glitz and glamour of making you think it's trustworthy but the truth is they rip you off. "

By Anonymous, 18 March 2018

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Rip off

Visited With

My vehicle

Visited In

Mar 2018

Cost

£1000 plus

Duration

2 weeks plus

Visited For

Repairs

Additional Services

Car cleaned, Itemised invoice

Good Points

Did try to rectify problem with customer service

Bad Points

They over charge on price and then say they'll only charge half price as a good will gesture but even then the price is still more then you can get elsewhere. They don't know what they're doing and if

Expertise

Quality of Service

Speed

Helpfulness

Value for Money


"Complete Joke"

By Lucky123, 25 September 2015

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Do not use this garage - I had an really disturbing encounter with this garage - try to make money out of nothing, very unprofessional service.

Visited In

Sep 2015

Visited For

MOT

Expertise

Quality of Service

Speed

Helpfulness

Value for Money


Recommended

"efficient and competitive"

By wallunit, 29 July 2014

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we have used this garage for a number of years and find the guy's there very knowledgeable ,friendly and provide an excellant service at affordable prices.

Visited In

Jul 2014

Visited For

MOT, Servicing

Expertise

Quality of Service

Speed

Helpfulness

Value for Money

Other Good Garages near here

Vauxhall Repair Centre, Ilkeston

Read More

David Pengelly Autocare

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The car was washed and cleaned

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