John Roberts, Llay Wrexham

Ranked #2 of 335 in Wales

Services: MOT, Servicing, Tyres, Exhausts

6-8 Westbank Road Llay Industrial Estate South

Wrexham

LL12 0PZ

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MOT

Service

Repairs

Reviews

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Recommended

"Efficient, fast and friendly"

By Karen Mansfield, 2 March 2019

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Did everything I wanted with no fuss, on time, and at the cost agreed. Staff in the office were knowledgeable and helpful.

Visited With

My vehicle

Visited In

Mar 2019

Cost

£500-£1000

Duration

1-5 hours

Visited For

Cam belt replacement

Additional Services

Car cleaned, Itemised invoice, Great customer service

Good Points

Did everything I wanted with no fuss, on time, and at the cost agreed.

Expertise

Quality of Service

Speed

Helpfulness

Value for Money


Recommended

"Very good, with helpful & friendly staff"

By Anonymous, 19 August 2018

Read More

Had a problem with my electric window, Late afternoon, able to leave veh at garage For repairs to be done. Helpful staff put my Mind at ease, as my car would be secured In the garage overnight, as I was due in Hospital early the next day, Staff then text Me with the update that the window had been Repaired & ready for collection, great service With customer friendly staff.

Visited With

My vehicle

Visited In

Aug 2018

Cost

£100-£500

Duration

5-9 hours

Visited For

Repairs

Additional Services

Itemised invoice

Good Points

Very helpful

Bad Points

Nothing

Expertise

Quality of Service

Speed

Helpfulness

Value for Money


Recommended

"Friendly, efficient and reliable"

By Anonymous, 16 July 2018

Read More

Been taking my cars there for several years now, starting with company lease cars and then my own private cars, as I was impressed with the service I received

Visited With

My vehicle

Visited In

Jul 2018

Cost

£100-£500

Duration

1-5 hours

Visited For

MOT, Servicing

Additional Services

Itemised invoice, Great customer service, Pick-up and collection

Good Points

Trustworthy

Expertise

Quality of Service

Speed

Helpfulness

Value for Money


Recommended

"Fantastic service received over many years"

By Anonymous, 10 July 2018

Read More

Fantastic garage for repairs, service and MOTs. Always helpful and accommodating. A little pricey but well worth it.

Visited With

Me?'s vehicle

Visited In

Jul 2018

Cost

Up to £100

Duration

1-5 hours

Visited For

Repairs

Additional Services

Work explained, Itemised invoice, Great customer service

Good Points

Always willing to do the little things (e.g. bulb change) without having to book in

Bad Points

A little pricey but worth it

Expertise

Quality of Service

Speed

Helpfulness

Value for Money


Recommended

"We trust this garage completely to look after our cars."

By Anonymous, 9 July 2018

Read More

We have been using this garage for years and have recommended them many times to friends. They always go the extra mile to keep our cars running correctly for the lowest possible cost. All the staff are friendly and take the time to explain things simply.

Visited With

My vehicle

Visited In

Jul 2018

Cost

Up to £100

Visited For

Repairs

Additional Services

Work explained, Itemised invoice, Great customer service

Good Points

Friendly helpful staff.

Bad Points

Nothing.

Expertise

Quality of Service

Speed

Helpfulness

Value for Money


Recommended

"Always a polite and professional service "

By Anonymous, 6 July 2018

Read More

Always a professional service

Visited With

My vehicle

Visited In

Jul 2018

Cost

Up to £100

Duration

1-5 hours

Visited For

MOT

Additional Services

Itemised invoice, Great customer service, Pick-up and collection

Good Points

Everything

Bad Points

Nothing

Expertise

Quality of Service

Speed

Helpfulness

Value for Money


"Excellent service "

By Anonymous, 10 May 2018

Read More

Excellent service friendly honest staff very clean garage value for money

Visited With

Partner's vehicle

Visited In

May 2018

Cost

£100-£500

Duration

1-5 hours

Visited For

Repairs

Additional Services

Work explained, Itemised invoice, Great customer service

Good Points

Very clean friendly staff honest

Expertise

Quality of Service

Speed

Helpfulness

Value for Money


Recommended

"Good value"

By Anonymous, 26 April 2018

Read More

Rear high level stoplight replacement. Great service and value for money ?? Recommended.

Visited With

My vehicle

Visited In

Apr 2018

Cost

Up to £100

Duration

1-5 hours

Visited For

Repairs

Additional Services

Itemised invoice, Great customer service, Pick-up and collection

Good Points

Great Service

Bad Points

Nothing

Expertise

Quality of Service

Speed

Helpfulness

Value for Money


Recommended

"Excellent garage, great team "

By Anonymous, 17 April 2018

Read More

Great , friendly & polite staff..fantastic customer service....this garage goes the extra mile and the staff are very knowledgeable and helpful..would highly recommend and would use again.and i paid the price that i was quoted, no hidden or added extras

Visited With

My vehicle

Visited In

Apr 2018

Duration

1-3 days

Visited For

Turbo replacement

Additional Services

Car cleaned, Work explained, Itemised invoice, Great customer service, Pick-up and collection, Courtesy car, Online booking

Good Points

Everything, from start to finish

Expertise

Quality of Service

Speed

Helpfulness

Value for Money


Recommended

"Sound, reliable, trustworthy"

By Anonymous, 15 March 2018

Read More

We have used this garage for many years and have always been satisfied with the service provided, at a civilised cost.

Visited With

My vehicle

Visited In

Mar 2018

Cost

£100-£500

Duration

1-5 hours

Visited For

Repairs

Additional Services

Work explained, Itemised invoice, Great customer service, Pick-up and collection

Good Points

very good service - you can talk to the man who dos the work, not a man in a white coat up front. Know their VWs.

Expertise

Quality of Service

Speed

Helpfulness

Value for Money


Recommended

"Good reliable Garage , friendly staff"

By Mark Pottle, 14 March 2018

Read More

We have used John Roberts Wrexham for many years and have always found them very efficient, with friendly customer service. There pick up and collection service saves me a lot of time and effort. We are fully confident that the servicing is done properly, which over the years has saved us a lot of time and expense.

Visited With

My vehicle

Visited In

Mar 2018

Cost

£100-£500

Duration

1-3 days

Visited For

MOT, Servicing

Additional Services

Car cleaned, Itemised invoice, Great customer service, Pick-up and collection

Good Points

Reliable service. Quick responce.

Bad Points

I know the service was done properly

Expertise

Quality of Service

Speed

Helpfulness

Value for Money


Recommended

"Excellent, highly recommend. "

By Megan Roberts, 14 March 2018

Read More

Very clean tidy workshop, comfortable waiting area with tea/coffee, informative knowledgeable staff. Explained costs clearly. Offered a collect/deliver service. Will tell all my friends!!

Visited With

My vehicle

Visited In

Mar 2018

Cost

£100-£500

Duration

1-5 hours

Visited For

Servicing

Additional Services

Car cleaned, Work explained, Itemised invoice, Great customer service, Pick-up and collection, Online booking

Good Points

Very clean tidy workshop, comfortable waiting area with tea/coffee, informative knowledgeable staff. Costs explained clearly.

Bad Points

Sat nav location not accurate.

Expertise

Quality of Service

Speed

Helpfulness

Value for Money


Recommended

"FANTASTIC VALUE FOR MONEY AND QUICH TURN AROUND"

By Anonymous, 9 March 2018

Read More

FANTASTIC VALUE FOR MONEY AND QUICH TURN AROUND

Visited With

My vehicle

Visited In

Mar 2018

Cost

£100-£500

Duration

1-5 hours

Visited For

Servicing

Additional Services

Car cleaned, Work explained, Itemised invoice, Great customer service, Pick-up and collection, Courtesy car, Online booking

Good Points

VERY CLEAN

Expertise

Quality of Service

Speed

Helpfulness

Value for Money


Recommended

"Very honest "

By Jason Lee gray, 3 March 2018

Read More

I have been here before and as not knowing much about engine's and mechanics these guy's explained everything to me they kept in touch through the process of my clutch getting fixed they even took me home when I delivered the vehicle can't recommend them enough as I have dealt with other garages in the Wrexham area they aint got nothing on these guy's thank you for a brilliant service keep up the good work ;)

Visited With

My vehicle

Visited In

Mar 2018

Cost

£500-£1000

Visited For

Repairs

Additional Services

Itemised invoice, Great customer service, Pick-up and collection

Good Points

Explain everything

Bad Points

Nothing

Expertise

Quality of Service

Speed

Helpfulness

Value for Money


Recommended

"FANTASTIC AND QUICK TURN AROUND"

By Anonymous, 27 February 2018

Read More

FANTASTIC WILL RETURN AGAIN.

Visited With

Family member's vehicle

Visited In

Jan 2018

Cost

£100-£500

Duration

1-5 hours

Visited For

Servicing

Additional Services

Car cleaned, Work explained, Itemised invoice, Great customer service, Pick-up and collection, Courtesy car, Online booking

Good Points

VERY HELPFUL AND CLEAN AND TIDY.

Bad Points

NOTHING ALL GOOD

Expertise

Quality of Service

Speed

Helpfulness

Value for Money


Recommended

"Really professional, excellent work, helpful, willing to take time to explain stuff and a fair price"

By Katharine Crockford, 1 September 2017

Read More

I've been taking my car to this garage for a few years now, I wouldn't go anywhere else to be honest. They are honest, fair, willing to take the time to explain what the problems are and what any other options are, always call to keep you informed of what's going, and are all polite, friendly and professional. I trust them and their work completely.

Visited In

Aug 2017

Visited For

Repairs

Expertise

Quality of Service

Speed

Helpfulness

Value for Money


Recommended

"Good lads"

By Grace Roberts, 6 October 2016

Read More

Took my polo here and they were great! Fairly priced and they did a good job. All the staff were really friendly too, the lady behind the counter was so helpful and king!

Visited In

Oct 2016

Visited For

Servicing

Expertise

Quality of Service

Speed

Helpfulness

Value for Money


Recommended

"Great Service by these guys "

By cynthia, 6 October 2016

Read More

Service and mot test all done at a reasonable price

Visited In

Oct 2016

Visited For

MOT, Servicing

Expertise

Quality of Service

Speed

Helpfulness

Value for Money


Recommended

"Excellent service at a sensible price"

By Davdid, 13 January 2016

Read More

The garage changed a timing belt on my Peugeot. They priced the job correctly and sensibly, and were polite throughout. What's more, the mechanics in the largish work areas looked as if they enjoy their job. Courtesy cars are available,or one of the staff will run you anywhere and then pick you up when the job is done.

Visited In

Jan 2016

Visited For

Servicing

Expertise

Quality of Service

Speed

Helpfulness

Value for Money


Recommended

"Honest and female friendly"

By monkey lady, 11 June 2014

Read More

I had a squeak on mybrakes and took it into this garage as it was nearest to where i was working . they removed the wheels and told me needed pads and discs . This to me set off alarm bells as I have heard of people being told they need discs when they just need pads., however, they took me to the car took out and showed me the pads were on the metal and then showed me the depths of the discs compared to what they should be . This give me piece of mind that I was not getting ripped off and surprisingly they spoke to me like a normal human being not condencending as I have experienced with garages in the past. I was also impressed at the cleanliness of this garage and the friendliness this showed.

Visited In

May 2014

Visited For

Repairs

Expertise

Quality of Service

Speed

Helpfulness

Value for Money


Recommended

"A good local garage with quality and expertise at sensible pricing "

By JRMS, 29 May 2014

Read More

John Roberts Motor Services are probably the best garage in Wrexham , we recently had a engine manage ment light on our golf , they fixed the fault in the same day and I was back on the road and not as expensive as i was expecting - you hear all sorts of stories overall well pleased , Adrian and the team are top class.

Visited In

May 2014

Visited For

Repairs

Expertise

Quality of Service

Speed

Helpfulness

Value for Money


Recommended

"Refreshing, honest approach, will definitely be going back there"

By Rob Red, 29 December 2012

Read More

We own a 55 reg VW Golf which we have run since new and now have nearly 80,000 miles on the clock. There was a grating noise from the front wheels which turned out to be corrosion in the brake discs. You would have thought that the obvious route would be to replace discs and pads...well not at John Roberts VW specialists,because there is plenty of life left in the pads, they cleaned up the brakes and advised to see how we get on.... It is refreshing to go to a garage and not to be relieved of money when money doesn't need to be spent! For all VW owners in the Wrexham area,avoid Dane Wrexham and try out John Roberts...you won't be disapointed

Visited In

Dec 2012

Visited For

Repairs

Expertise

Quality of Service

Speed

Helpfulness

Value for Money


Recommended

"just so very good."

By Anonymous, 14 May 2012

Read More

I HAVE USED THIS GARAGE FOR A LONG TIME NOW FOR ALL MY NEEDS AS HAS MY SON. FOR SERVICING & M O T. THE SERVICE IS IN MY VIEW IS SECOND TO NONE. THE INTEREST BY ALL THE STAFF IS GREAT. IT HAS GOT TO BE THE BEST IN THE AREA.

Visited In

Dec 2010

Visited For

Servicing

Expertise

Quality of Service

Speed

Helpfulness

Value for Money

Other Good Garages near here

Saunders For Service, Saltney, Chester

Read More

Crane Bank Garage

Read More

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