JF Lawson & Sons, Waterlooville

Ranked #139 of 243 in Hampshire

Services: MOT, Servicing, Tyres, Exhausts

41 Hart Plain Avenue

WATERLOOVILLE

Hampshire

PO8 8RX

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"Good service but unexpected costs"

By Edward Hattersley, 24 June 2024

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I booked my car in for an MOT, which I was not told would be done off site. They did not charge the maximum (£54.85) for the MOT but did charge £30 labour for 'checking over', which was unexpected. They did wash my (rather in need) car and may have provided a lift to/from home if I had needed it. I may use them again, but will be much more careful about getting the potential costs up-front.

Visited With

My vehicle

Visited In

Jun 2024

Cost

Up to £100

Duration

5-9 hours

Visited For

MOT

Additional Services

Car cleaned

Good Points

Friendly and helpful

Bad Points

Charged for work that was not discussed

Expertise

Quality of Service

Speed

Helpfulness

Value for Money


Recommended

"Superb service even at short notice"

By Anonymous, 17 April 2012

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Belt tensioner seized on my 530D causing two belts to break. Rang am, left car at premises that evening, collected following afternoon all fixed. Also they noted a badly worn tyre, replaced at the same time. I have used Lawsons for a number of cars over the past 12 years for MOT's, servicing and repairs and have ALWAYS received an excellant service. My only concern was that they seemed to be very lax in preparing the bill which could take a week or more to arrange. This is the single area of the service that did require improvement, and, unfortunately, they seem to be improving here.........! John and Sam run a great garage.

Visited In

Apr 2012

Visited For

Repairs

Expertise

Quality of Service

Speed

Helpfulness

Value for Money

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