JAC Motor Enterprises

Ranked #8 of 234 in Kent

Services: MOT, Servicing, Tyres, Exhausts

West Hythe Road West Hythe

HYTHE

Kent

CT21 4NT

Call 01303 261922

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Recommended

"Saved my car from the scrapyard"

By Marie Tarring, 25 September 2024

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Having tried 2 other garages in my local area who kept my car for several weeks while experimenting with their time and costly parts the electrical fault that was preventing my soft top from going down still could not be found. I have owned my BMW from new for nearly 25 years and with only 60K on the clock it is still in an exceptionally rare condition. I was broken hearted at the thought of having to get rid of it - even if that were at all going to be possible. Who wants to buy a convertible with a top that doesn’t go down. I was feeling desperate and asking everywhere when, finally, someone in the trade suggested JAC. I phoned and spoke with John’s daughter Chloe who reassured me that her Dad had tackled similar sticky problems before – and had won! After meeting John at his garage I too felt confident that I had at last found the man who could save my much loved car. I left it with him where it was placed in a queue awaiting his inspection. The result when it came was “I have seen worse” which was the best news I had had in weeks. It took a while but at last I received the good news I had been hoping for from Chloe: “the fault had been found and repaired. Top going up and down smoothly”. It turned out that no parts were actually needed only John’s competence and expertise honed over many years of experience. As a result, the bill was very reasonable and I remain grateful to John for that as well considering all the previous expensive I had already incurred with no result. I would put my faith in John for any other type of repairs I might need in the future and could not recommend him more highly.

Visited With

My vehicle

Visited In

Sep 2024

Cost

£100-£500

Duration

2 weeks plus

Visited For

Soft top not going down

Additional Services

Great customer service

Good Points

The exceptiional service and the people who work there

Bad Points

Nothing

Expertise

Quality of Service

Speed

Helpfulness

Value for Money


Recommended

"Good old fashioned service that you can trust at a price that is very reasonable"

By grumpy old git, 6 April 2022

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I have entrusted all my cars to John for over 20 years now. He has always provided realistic advice and very keen pricing. Although he is a BMW and Mercedes specialist he is equally at home looking after my 50 year old MG or my wife’s VW Eos. If you want a good job done at a very reasonable cost you will not find better. I have owned two Mercedes E Class estates which he has also serviced and saved me hundreds of pounds compared with what a Mercedes dealer would have charged.

Visited With

My vehicle

Visited In

Apr 2022

Cost

£500-£1000

Duration

1-3 days

Visited For

Fitting a hazard warning light kit to my 1972 MGB and MOT, Servicing, Repairs

Additional Services

Work explained, Itemised invoice, Great customer service

Good Points

John always goes beyond what a main dealer would probably do to keep his customers happy. In this case he removed half of the dashboard to achieve a very neat installation

Bad Points

Nothing, but if you need free coffee, a business class lounge with big screen TV and hot and cold running flunkies this place is not for you!

Expertise

Quality of Service

Speed

Helpfulness

Value for Money


Recommended

"Superb"

By Maggie Harris, 1 September 2016

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Whilst on holiday nearby we had issues with our car & phoned to ask if it could be looked at. JAC immediately said to bring the car in to be checked out. A 100yds away our car finally stopped. The garage very quickly came & jumped started us. They diagnosed the problem as being the alternator & managed to order a new one & fix it all today. As we are due to go home tomorrow it saved us massive inconvenience. Can't speak highly enough of them. Friendly, professional & superb service.

Visited In

Sep 2016

Visited For

Repairs

Expertise

Quality of Service

Speed

Helpfulness

Value for Money


Recommended

"Old fashioned honest service BMW and Mercedes specialist , no coffee machines or reception area but JAC will give you real value for money."

By grumpy old git, 27 November 2011

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I have used JAC since moving to the area 8 years ago. They now look after my 11 year old MB E320 CDI estate which has 157,000 miles on the clock and my 1972 MGB Roadster. It would take too much space to list all the things they have done for me but a few come to mind which will 'paint the picture'. The MB has from new suffered from odd electrical problems including on one occasion slight burning to the wiring in one of the headlamp looms. This was no problem for John of JAC because unbeknown to me when he had had to replace the other headlamp previously he had put the whole thing, complete with wiring loom, into his 'store'. He simply fitted the stored wiring loom to the other headlight. No charge for parts and, from memory only 1 hour's labour. (Currently £45). The MB also suffered a torn upper front suspension mounting last year. I was expecting a huge bill from the dealer but it was no problem for John to cut out the old plate , weld in a new one and underseal it etc - total bill less than £500 including parts! The MG was with him for something else recently and he noticed that the fuel lines and brake pipes were 'crossing' and at risk of rubbing on each other. He suggested re-routing them to prevent a possible problem. This is what I call service!

Visited In

Nov 2011

Visited For

MOT, Servicing

Expertise

Quality of Service

Speed

Helpfulness

Value for Money

Other Good Garages near here

G J B Autos

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RP Garage Services, Hythe

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