Ranked #5 of 74 in Warwickshire
Services: MOT, Servicing, Tyres, Exhausts, Used cars
The Garage Oaston Road
Call 024 7635 6346
"Professional, Great Customer Service and Value for Money!!"
By Anonymous, 28 July 2021
After having my Vauxhall Mokka looked at by my local garage who were unable to diagnose the fault and resolve, it was recommended to me by a work colleague to contact IVC in Nuneaton who are an independent Vauxhall specialist. I have to say, the service from beginning to end was first class. Wayne was an absolute gent and explained in layman’s terms exactly what they would be doing to try and discover the fault and the costs that were likely to be incurred. He also explained in detail to me once the car was fixed exactly what they had done. They had my car for a week, length of time mainly due to Covid restraints, but I was updated along the way as to where they were in the process. They pinpointed the fault, which required a large part of the engine being dismantled and fixed the acceleration issue I had been experiencing in a timely manner. Given the length of man hours they must have assigned to my vehicle, and the amount of replacement parts which were required, the final bill I received was substantially lower than what I was expecting. I would recommend anyone, not just owners of Vauxhalls, who require a professional and knowledgeable team to use IVC in Nuneaton. I’m not normally one for writing reviews, but I must say in over 30 years of owning vehicles this was without a doubt the best experience I have had with garages, not just in terms of pricing or knowledge, but the overall customer service. Many thanks to Wayne and the mechanic(s) who got my car back to performing even better than it was prior to the problems!! 5 Stars !!! Darren.
Visited WithMy vehicle
Visited InJul 2021
Additional ServicesWork explained, Itemised invoice, Great customer service
Good PointsExpertise, service was outstanding and the cost was very reasonable
Bad PointsNothing, all great
Quality of Service
Value for Money
"Fantastic professional garage"
By Anonymous, 12 June 2015
This is a specialist independent Vauxhall garage who offer a brilliant service at great savings compared to a main dealer. If you are looking for a garage you can trust and offers a courteous service, then look no further.