Hylton Gott, Downham Market

Ranked #73 of 132 in Norfolk

Services: MOT, Servicing, Tyres, Exhausts, Used cars

Downham Road

Kings Lynn

Norfolk

PE33 9DU

Call 01366 383352

Reviews

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"Not made to feel like a customer at any point"

By Adrian Britton, 10 November 2018

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Filled the loan car with petrol at Kings Lynn on way to pick up my car, on handing back the keys I was asked if id refilled it, I said yes, the guy then asked if id filled it on their pump. Obviously I said no, I filled it at kings lynn, oh he said then probably it needs £3 to fill it can you take it to the pump and refill it he asked. I said to him no, it is full, it'll only take pence to fill it. No he said it needs to be full... oh right, I took it to the pump, refilled it with £1.35 and went to pay. the guy in the shop then asks me, did you put the nozzle in the car properly? of course was my reply, I'm 42, I've been using these for 25 years! oh he said did you fill it right up? ummm, yes I filled it at Kings Lynn but the guy in the showroom wants me to fill it completely. oh right he says and takes my £1.35. wont be going back to this garage next year, left here feeling throughly insulted. they alo managed not to fix the heated seat that still isnt working.

Visited With

Company car

Visited In

Nov 2018

Duration

1-3 days

Visited For

Servicing

Additional Services

Car cleaned, Courtesy car

Good Points

easy location to get too

Bad Points

Staff attitude

Expertise

Quality of Service

Speed

Helpfulness

Value for Money


Recommended

"Excellent "

By Anonymous, 28 March 2018

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Excellent service by sales staff. Explained options available. Did not feel pressurized into making a decision.

Visited In

Mar 2018

Visited For

View new cars

Additional Services

Great customer service

Good Points

Helpful polite staff

Bad Points

Nothing

Expertise

Quality of Service

Speed

Helpfulness

Value for Money


Recommended

"Very happy with knowledge and friendliness of staff."

By phoebe bonnett, 7 January 2017

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After years of using another garage we were so pleased to try out Hylton Gott. Only regret is we didn't use them years ago.

Visited In

Jan 2017

Visited For

Tuning

Expertise

Quality of Service

Speed

Helpfulness

Value for Money


Recommended

"Knowledgable, helpful & superb value for money....."

By robla, 8 March 2014

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I bought a 2004 V70 D5 in May 2012 from a used car garage in Peterborough,and have used these guys twice for servicing, the first of which included the 96000 mile cambelt change. Why keep a 10 year old car in the main dealer service loop? Because these guys are superb value for money, their quote for the cambelt service was cheaper than ANY of the nearest main dealers and a local Volvo Specialist who I had used with a previous 850 and my local garage. Factor in the main dealer knowledge, their helpfulness and constant communication whilst the car is with them, a free courtesy car and membership of Volvo Assist for a year (saving me the cost of the RAC membership) and the fact that the bill has always been the quote, then it becomes a real no brainer, even with a 30 mile drive to get to them...... If I had one criticism, it would be the courtesy cars, when you drive a 2.4 diesel Volvo you are used to a bit of power. My courtesy cars from them have been a Nissan Pixo and. Citroen C1, which didn't have any power! But given the savings, I will cope......

Visited In

Nov 2013

Visited For

Servicing

Expertise

Quality of Service

Speed

Helpfulness

Value for Money


Recommended

"Very helpful & courteous "

By Sparton, 11 October 2012

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Have bought two Volvo's since 2006 which have been serviced by them plus they collected my wife & car following a 'pothole' breakdown. They are most helpful, always polite, give excellent service & offer a Free courtesy car. Recommended.

Visited In

Apr 2012

Visited For

MOT, Servicing

Expertise

Quality of Service

Speed

Helpfulness

Value for Money

Other Good Garages near here

EMG Motor Group, Kings Lynn

Read More

Giles Bros, Kings Lynn

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