Brayleys Cars

Ranked #55 of 83 in Oxfordshire

Services: Tyres, Exhausts

72 Rose Hill

OXFORD

OX4 4HS

Call 01865 748000

Reviews

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"AWFUL!!!"

By the instructor, 14 September 2013

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If I could award NO stars then I would!!! I bought the car from this garage because I wanted to buy locally and, hopefully get better service. Through 3 years and 110,000 miles it has been a nightmare!! I can see why they no longer have a Nissan or Hyundai franchise A few examples (believe me ...they are just a few!!):- The salesman agreed to change the wheels to cheaper, steel wheels for free. At pick up I was charged! After a service the brake fluid filler cap was left off! I was charged £410 for a £280 service with no explanation of the extra cost. My complaints about noises and other faults have been ignored as though I am an Idiot!! I may be in some respects, but I have worked in and around the car and driving industry for 20+years Service Dept took 3 weeks to contact Hyundai about a warranty claim. A potentially dangerous brake fault was reported - they would have to see the vehicle first (ok, but not good!). Cant see it for nearly 3 weeks!! just to diagnose!!!!!! - That's not service, THAT IS APPALLING!!!

Visited In

Apr 2013

Visited For

Servicing, Repairs

Expertise

Quality of Service

Speed

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Recommended

"Good old fashioned customer focus & quality service"

By Beefyox, 25 January 2013

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Bought our (used) Nissan Primera from Humphris as a good deal 11 years, & 102k miles, ago - uncompromising service then & since. Convenient location & top notch service and advice - often cheapest for tyres & batteries. Front-of-desk service chap always happy to help. Sorry they lost Nissan sales franchise - and also Hyandai, as would like to replace with either make & stay with a family firm.

Visited In

Nov 2012

Visited For

Repairs

Expertise

Quality of Service

Speed

Helpfulness

Value for Money

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