Hitech Autoservices

Ranked #47 of 82 in Northamptonshire

Services: MOT, Servicing, Tyres, Exhausts, Brakes

9 Tonbridge Close

Kettering

Northamptonshire

NN16 8PY

Call 01536 411777

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"Very poor, vehicle damaged and fitted parts not needed"

By Anonymous, 16 February 2021

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MOT booked in with this garage through the AAsmatcare on my van. I had a call from the AA telling me it needed a power steering hose to pass its MOT. I queried this with the AA who told me that HI Tech had advised it was only available in once section and was very expensive, having no other option I advised them to go ahead with the work as long as I had the old power steering assembly back so I can inspect it. I have since pressure tested the assembly with no leakage or damage present . also the hose is available in three sperate section from a main dealer so if it was leaking why not identify where and fit only the part that was needed. Other damage was found on the van, wheel arch liner damaged and under front bumper. I have been back and forth with this thorough the AA but they advise me hitech deny all. I will now refit the old power steering assembly to prove that it is indisputable that the assembly was not needed. When I fit the old power steering assembly back on the vehicle i hope that they and the AA will take some ownership of this. Very disappointed

Visited With

My vehicle

Visited In

Dec 2020

Cost

£100-£500

Duration

3-7 days

Visited For

MOT

Good Points

nothing

Bad Points

washed all hands of the problems

Expertise

Quality of Service

Speed

Helpfulness

Value for Money


Recommended

"very helpful,quick and very good value"

By melv, 24 April 2012

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I broke down, car would not start, recovery company recovered me in and repair carried out very quickly at very good price. Previous repairs to my mondeo injectors and an air pipe after 1st.injector fault badly diagnosed by a ford agent who had to send all injectors away for testing, hi tec able to diagnose fault 1st.time. very reasonable labour rate which is clearly displayed in reception area

Visited In

Mar 2012

Visited For

Repairs

Expertise

Quality of Service

Speed

Helpfulness

Value for Money

Other Good Garages near here

Sterling Motors, Kettering

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Kettering Motorist Centre, Kettering

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