Hissey's Garage, Stoke on Trent

Ranked #49 of 106 in Staffordshire

Services: MOT, Servicing, Tyres, Exhausts

Turbine Garage Stone Road

Stoke-on-Trent

Staffordshire

ST4 8NJ

Call 01782 657145

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Recommended

"Amazing service"

By Anonymous, 19 July 2021

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Always good service.

Visited With

My vehicle

Visited In

Jul 2021

Cost

£100-£500

Duration

5-9 hours

Visited For

Repairs

Additional Services

Work explained, Itemised invoice, Great customer service

Good Points

Always helpful and fair on price

Expertise

Quality of Service

Speed

Helpfulness

Value for Money


Recommended

"Honest, straight talking, trustworthy professionals."

By S Bagshaw, 16 October 2020

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5/6 years on and Hissey's are still my preferred go to outlet for vehicle maintenance after stumbling across them in my hour of need whilst on a Rochdale run - even though it is 120 miles from home! We are now a family of 5 cars from a modern box MPV to a classic, and they have catered for all diligently and professionally. Mum said don't trust a skinny cook. Dad said don't trust a clean mechanic! Straight talking honest assessments which don't always taste like a bakewell tart. Travel costs have become negligible based on the savings made over time against inflated prices for similar works quoted locally (Oxford). I have someone I trust to look after my classic and to keep my kids cars safe on the roads.

Visited With

Family member's vehicle

Visited In

Oct 2020

Cost

Up to £100

Duration

1-5 hours

Visited For

Pre MOT chat for items of concern

Additional Services

Great customer service

Good Points

They genuinely care about keeping me safe on the road.

Bad Points

Busy workshops are always in need of a tidy up.

Expertise

Quality of Service

Speed

Helpfulness

Value for Money


"Unexpectedly poor service"

By Anonymous, 9 October 2020

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First time using Hissey’s: The older lady receptionist is painful, seems to know it all (rather than being helpful and listen), and creates an uneasy/unwelcoming atmosphere unfortunately. But on the other hand the younger receptionist is extremely pleasant and helpful, which gets them the extra star. If your thinking of taking an older vehicle in for an MOT (no experience with younger), I wouldn’t recommend them, as there younger tester requires them to look a lot different than most other well experienced testers. We even decided to get a second opinion from Kwick Fit, and they passed it straight through (also the staff and waiting rooms were a lot better). There also failing vehicles on welding but don’t offer a welding service!? My personal opinion based on my recent experience, stick with Kwick Fit... The MOT was only £32, whereas Hissey’s charging £50...

Visited With

My vehicle

Visited In

Oct 2020

Cost

Up to £100

Duration

1-5 hours

Visited For

MOT

Good Points

Efficiency

Bad Points

Certain Staff Members Attitudes and Prices

Expertise

Quality of Service

Speed

Helpfulness

Value for Money


Recommended

"Fabulous high-quality, value-for-money, honest price service!"

By Linda Broadhead, 19 September 2018

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Driving home from London to Manchester yesterday, I had an emergency light come on that meant I needed emergency attention to my car. I was truly blessed to come across Hissey's Garage! What a fantastic, lovely and helpful team!!!! Everybody was so kind and got the job sorted in less than 2 hours and I was able to continue my journey home knowing I was safe. And the price was excellent. Absolutely a 5 star experience! I can't praise them highly enough.

Visited With

My vehicle

Visited In

Sep 2018

Cost

£100-£500

Duration

1-5 hours

Visited For

Emergency Repair and Repairs

Additional Services

Work explained, Itemised invoice, Great customer service

Good Points

Fast, honest, fabulous people, great price!

Bad Points

Liked everything

Expertise

Quality of Service

Speed

Helpfulness

Value for Money


Recommended

"Family run, friendly, fair and good to do business with"

By Stagbloke, 16 November 2015

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I've used this garage for a few years now for both my classic car and also our modern daily. Ian and the team always have time to talk and explain things and will always offer the best way to solve a problem, which isn't always the most profitable ! They know and understand both the cars and their customers and go that extra mile, I can't speak highly enough about these guys. They offer a good customer experience at an affordable price. I've recommended Hisseys to others and they all now take their cars there for an MoT, service or repair.

Visited In

Sep 2015

Visited For

MOT, Servicing, Repairs

Expertise

Quality of Service

Speed

Helpfulness

Value for Money


Recommended

"Very Very Honest Garage"

By Terry Barlow, 20 November 2014

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The staff at Hisseys garage are very honest, give good advise, very reasonable prices. They all seem to be very experienced staff They have just opened their new reception/waiting area with a flat screen tv and if you ask nicely they will also sort you a very nice cup of coffee whilst you wait All in all BRILLIANT

Visited In

Nov 2014

Visited For

MOT, Servicing, Repairs

Expertise

Quality of Service

Speed

Helpfulness

Value for Money


Recommended

"Family run business, excellent service and good with classics also"

By Anonymous, 29 September 2012

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I have used this garage - situated on the A34 in Stoke-on-Trent, for many years for the family MOT's and service has been great, they have also been dealing with various mechanical bits and pieces on my 1974 Alfa Romeo recently and their attention and service has been exemplary.

Visited In

Aug 2012

Visited For

MOT, Servicing, Repairs

Expertise

Quality of Service

Speed

Helpfulness

Value for Money

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