Heritage Audi, Salisbury
Ranked #29 of 114 in Wiltshire
Services: MOT, Servicing, Tyres, Exhausts
"Fantastic Service "
By GS072, 24 May 2012
I put my 2001 A6 avant quattro which I have owned from new in for repairs to the Xenon lights which were occasionally motoring down to point at the road a few metres in front of the car. Because the fault was intermittent Heritage kept the car for a couple of days knowing I have the use of a VW Golf as well. My father died unexpectedly, and I needed the Audi to transport my family (all 5 of us) to Yorkshire from Wiltshire with 24 hours notice. Heritage refused to let me use my old A6 in case the lights failed again during the trip, and insisted on lending me a choice of 2 brand new 3/0 Tdi quattro A6 avants, free to use for as long as I needed to stay in Yorkshire - I repeat FREE. What fantastic customer service.