Hereford Auto Services, Hereford

Ranked #26 of 40 in Herefordshire

Services: MOT, Servicing, Tyres, Exhausts

5 canal road

Hereford

Herefordshire

HR1 2EA

Call 01432 355458

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"Caused damage never took responsibility and cost us thousands elsewhere"

By Anonymous, 8 May 2021

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3 other garages all blamed shoddy work from this one that damaged my car and cost a lot (thoasands) to repair (eleswhere) as no trust at all. Never took responsibility with slopey shoulders. Poor work and no ethics at all. Should never be running a business.

Visited With

My vehicle

Visited In

Oct 2019

Cost

£500-£1000

Duration

3-7 days

Visited For

Repairs

Good Points

....

Bad Points

Arrogant, don't know how to run a business or have customer service. Charge more than qoute and sloppy work.

Expertise

Quality of Service

Speed

Helpfulness

Value for Money


Recommended

"Great guys and value for money"

By Shirley Smith, 5 October 2018

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Took my car in today at short notice as there was a noise. They contacted me straight away to let me know the fault and gave me the price of the repairs. They managed to get if fixed and at a really good price. I must say reading the previous reviews I was uncertain but meeting the the guys who worked there and telling them about these reviews they were shocked and confirmed they don’t even smoke and it’s sour grapes from the employer they left. I will definitely be going back and highly recommend them

Visited With

My vehicle

Visited In

Oct 2018

Cost

£100-£500

Duration

1-5 hours

Visited For

Repairs

Additional Services

Car cleaned, Work explained, Itemised invoice, Great customer service

Good Points

They called with the faults and a cost of repairs before carrying out the work and explained what the issue was

Bad Points

Very clean and tidy and the service from start to finish was really good.

Expertise

Quality of Service

Speed

Helpfulness

Value for Money


"Questionable"

By Anonymous, 15 January 2016

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When I went to collect and pay for my service and brake pad replacement the bill was 20% more than the quote. I was told the "quote was the cash price not the invoice price." The job was satisfactory but the ethics were not. Won't be returning.

Visited In

Jan 2016

Visited For

Servicing, Repairs

Expertise

Quality of Service

Speed

Helpfulness

Value for Money

Other Good Garages near here

Station Auto Services, Hereford

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Steels of Hereford

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