Haynes Trucks Ltd

Ranked #127 of 234 in Kent

Services: MOT, Servicing

Ashford Road

MAIDSTONE

Kent

ME14 5DQ

Call 01622 756781

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"Felt that I was just not wanted as a customer"

By Dennis Harcombe, 22 September 2021

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I my Had fiat Motorhome serviced here on 20th September, I was greeted by what seemed to be a receptionist that didn’t want to be there & that I was not wanted there. I later phoned & was told I needed the timing belt changed & that the Would quote how much, there was also another issue they would quote on & let me know when I picked up vehicle from them. However when I returned to collect my Motorhome the same receptionist was again offhand & couldn’t get me out of the service department quick enough after I had paid & offered me no details about any quotes that were supposedly being done as regards the timing belt & the other issue that I was told about on the phone earlier. Will not be returning

Visited With

My vehicle

Visited In

Sep 2021

Cost

£500-£1000

Duration

5-9 hours

Visited For

Servicing

Good Points

Very little

Bad Points

Attitude I received by reception staff

Expertise

Quality of Service

Speed

Helpfulness

Value for Money

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