Halfords Autocentre, Keighley

Avoid Halfords Autocentres just go somewhere else! We had a major service and MOT at Keighley. During the service they have overfilled our Mercedes car with engine oil and damaged the engine. At first they admitted their mistake and agreed to repair the car. However since finding out it needs to be repaired at a Main Dealer they have done nothing but procrastinate and try and blame us. The customer support doesn’t exist and their attitude is appalling. We are now having to get solicitors involved in order to get our car fixed. Nightmare!

We sent the car for service and MoT. Previously it was done at the main dealer, but they have relocated and are now too far away. We got quotes from local garages and a Halfords came out as best value. Our son recommended this auto centre as he has had his car serviced there. Although dropping the car later than planned, the work was done and there was no pressure to have unnecessary work done. The staff were very friendly, polite and knowledgeable. Thank you.