Grooms Garage

Ranked #203 of 343 in Wales

Services: MOT

Unit 4, Grooms Enterprise Park, Pool Road

Newtown

Powys

SY16 1Dl

Call 01686 626731

Reviews

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Recommended

"Family run garage with a good reputation for high quality work and fair prices "

By Anonymous, 2 July 2020

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I try to get my car serviced and MOT'd at the same time and since the demise of the local Ford garage a number or people recommended Grooms. I found their pricing was very competitive and judging by the fact I had to wait a week to get my car in, they are quite busy. That wouldn't be the case in a small town if you didn't provide good service. The car was ready for collection on time and the bill was exactly what I had been quoted.

Visited With

My vehicle

Visited In

Oct 2019

Cost

£100-£500

Duration

5-9 hours

Visited For

MOT, Servicing

Additional Services

Itemised invoice, Great customer service

Good Points

Friendly people who kept me informed and were clear and upfront about costs

Expertise

Quality of Service

Speed

Helpfulness

Value for Money


"Honesty counts when dealing with customers, the garage lacks such so be aware "

By nigel john bowen, 17 February 2020

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There appeared to be lack of care and attention to customers needs, when it comes down to providing a effective way of dealing with customers, Grooms lacked the tenacity when it came to good customer care skills. I felt that making money was their primary objective, but this comes second to keeping your customers consistently returning for future repairs.

Visited With

My vehicle

Visited In

Feb 2020

Cost

Up to £100

Duration

1-5 hours

Visited For

MOT

Additional Services

Itemised invoice

Good Points

I felt that overall the proficency of the garage could be better

Bad Points

The way that they presented them selfs, lack of understanding of customers needs

Expertise

Quality of Service

Speed

Helpfulness

Value for Money

Other Good Garages near here

Richard Morris Motors, Welshpool

Read More

Graham's Garage, Caerhowel, Montgomery

Read More

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