Grays Autocentre, Romford

Ranked #4 of 18 in Havering

Services: MOT, Servicing, Gearboxes, Tyres, Exhausts, Brakes, Clutches

London Road

Romford

RM7 9RB

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Repairs

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"Terrible service"

By roger aspden, 21 September 2018

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Daughter had full service and drove to mine 50 miles away. Found large amount of oil on drive and sump plug was not tightened. Remaining oil about 1 ltr was black? Garage just said fill oil up before travelling home and take to them. Did this but garage booked in for new sump pan. On day of work garage said car hadn't even been booked in. Showed no interest and did not offer refund of £50 to replace oil and clean drive. Please avoid this garage as they are a dangerous rip off.

Visited With

Family member's vehicle

Visited In

Sep 2018

Cost

Up to £100

Duration

5-9 hours

Visited For

Servicing

Good Points

nothing

Bad Points

Service was faulty. Garage showed lack of interest

Expertise

Quality of Service

Speed

Helpfulness

Value for Money


Recommended

"Fair, decent, trustworthy, highly competent, speedy, good prices, work for your benefit"

By Alphard 02, 9 June 2016

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First used Grays some 3 or 4 years ago. We had bought a Japanese Domestic Market Import, did not want to use supplying dealer so "took a chance" on these for annual service & MOT. Price was very good, job was done properly, their facilities are excellent & all equipment is up to date. We have used them every year since with the same no problem result, any issues are dealt with quickly effectively & competently. No challenge has defeated them yet so we have absolute confidence in their work. Got a new (to us) JDM vehicle this March & it needed wheel alignment & new tyres, Greys found it on their Hunter tracking machine & their tyre quality/price beat the internet & local competition by a significant margin. We will obviousely continue to be using them.

Visited In

Mar 2016

Visited For

Repairs

Expertise

Quality of Service

Speed

Helpfulness

Value for Money

Other Good Garages near here

The Test Centre

Read More

Debden Motor Spares, Loughton

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