Granville Auto Centre
Ranked #21 of 173 in Lancashire
Services: MOT, Servicing, Tyres
Alexandria Lodge, 26 Alexandria Dr
Lytham Saint Annes
Lancashire
FY8 1JD
Call 01253 713838
Reviews
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"Awful customer service"
By Anonymous, 14 November 2020
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I have been a customer for several years and have been treated horrendously by the incompetent receptionist. The garage is not willing to have a look at my car to know if it is repairable. I was told "we dont have 10 seconds for you." And was invited to go elsewhere. I advise anyone to do same and avoid this previously fantastic garage, currently ran by unprofessional employees. I believe that during complicated times where people feel privileged for having a job, the company should definitely give the receptionist job to someone else.
Visited In
Nov 2020Expertise
Quality of Service
Speed
Helpfulness
Value for Money
Recommended
"Great to deal with"
By Pianist, 17 April 2020
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Have used three times now, servicing, and repairs. Consistently good service, they do what they say they will. Give realistic timescales and pricing for work. Cleaned vehicle before returned. Course try car available if booked in advance.
Visited With
Family member's vehicleVisited In
Feb 2020Cost
Up to £100Duration
1-3 daysVisited For
RepairsAdditional Services
Car cleaned, Work explained, Itemised invoice, Great customer service, Courtesy carGood Points
Clear communication, did what the said, courtesy car available. Staff very helpful.Bad Points
NothingExpertise
Quality of Service
Speed
Helpfulness
Value for Money
Recommended
"Completely trustworthy "
By Keith Higham, 13 March 2019
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As stated above would recommend this garage to anyone.when your vehicle is returned to you everything is done including the vehicle wash
Visited With
My vehicleVisited In
Mar 2019Cost
£100-£500Duration
5-9 hoursVisited For
MOT, ServicingAdditional Services
Car cleaned, Work explained, Itemised invoice, Great customer service, Courtesy carGood Points
First class service always with a smileBad Points
NothingExpertise
Quality of Service
Speed
Helpfulness
Value for Money
Recommended
"Efficient effective friendly"
By Anonymous, 14 July 2018
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I've used the Granville auto centre several times since moving to the area , they have consistently given effective efficient friendly service at a cost which is never over priced.
Visited With
My vehicleVisited In
Jul 2018Cost
Up to £100Duration
1-5 hoursVisited For
MOT, RepairsAdditional Services
Car cleaned, Work explained, Itemised invoice, Great customer service, Pick-up and collectionGood Points
As aboveBad Points
I have absolutely no suggestions.Expertise
Quality of Service
Speed
Helpfulness
Value for Money
Recommended
"Friendly and efficient, nothing too much trouble and keep you informed."
By Anonymous, 14 June 2018
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Used them many times and I have always been impressed with their workmanship and customer service
Visited With
My vehicleVisited In
Jun 2018Cost
Up to £100Duration
1-5 hoursVisited For
MOTAdditional Services
Car cleaned, Work explained, Itemised invoice, Great customer serviceGood Points
never any hassle,Expertise
Quality of Service
Speed
Helpfulness
Value for Money
Recommended
"1st. Class staff 1st. Class service always a pleasure to deal with them"
By Keith Higham, 22 March 2018
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Very knowledgeable staff always go the extra mile
Visited With
My vehicleVisited In
Mar 2018Cost
£100-£500Duration
5-9 hoursVisited For
MOT, ServicingAdditional Services
Car cleaned, Work explained, Great customer service, Courtesy carGood Points
As aboveBad Points
NothingExpertise
Quality of Service
Speed
Helpfulness
Value for Money
Recommended
"friendly excellent and trustworthy"
By mike150256, 1 March 2018
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excellent servie as usual, they even apologized that they were unable to wash my car as it was -4C outside. i would recommend this garage to anyone. they look after all my families cars
Visited With
My vehicleVisited In
Mar 2018Cost
Up to £100Duration
1-5 hoursVisited For
MOTAdditional Services
Work explained, Itemised invoice, Great customer serviceGood Points
excellent service and excellent friendly staffBad Points
nothingExpertise
Quality of Service
Speed
Helpfulness
Value for Money
Recommended
"Excellent service Courtesy cars available Brilliant Staff"
By Keith Higham, 27 October 2017
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Always helpful from major problems to minor problems nothing is a problem,If your vehicle is in for service or MOT they always keep you up to date with progress
Visited In
Feb 2016Visited For
MOT, ServicingExpertise
Quality of Service
Speed
Helpfulness
Value for Money
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