Granville Auto Centre

Ranked #11 of 174 in Lancashire

Services: MOT, Servicing, Tyres

Alexandria Lodge, 26 Alexandria Dr

Lytham Saint Annes

Lancashire

FY8 1JD

Call 01253 713838

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Recommended

"Simply the best"

By Anonymous, 17 August 2023

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I've been a motorist and motorcyclist for over fifty (yikes - not long to go now) years and this is the best garage I have ever engaged with. I own a modern vehicle and a classic sports car plus a few two wheelers. Always helpful, very communicative, professional in every way and the bill is always about half I thought I would have to pay. A great team.

Visited With

My vehicle

Visited In

Aug 2023

Cost

£100-£500

Duration

5-9 hours

Visited For

Servicing

Additional Services

Car cleaned, Work explained, Itemised invoice, Great customer service

Good Points

Communicative and friendly staff. Happy environment. Always good value.

Bad Points

Nothing not to like.

Expertise

Quality of Service

Speed

Helpfulness

Value for Money


Recommended

"Brilliant customer service."

By Ged Roache, 20 March 2021

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I brought in a car that i had just bought for a health check and the staff were absolutely amazing! There was something seriously wrong with the car that couldn't be fixed and they helped me out massively! They guided me through everything step by step, gave me brilliant advice and they had all the time in the world to help me. Nothing was too much trouble for them, I felt I was in really safe hands and they would not take a penny off me for the work or advice they had given me. I have taken my other car there for its MOT and have always been super impressed with everything they do. They are a quality family run business and in my view you couldn't get any better. People are always dubious about going to garages but let me assure you this is the best!

Visited With

My vehicle

Visited In

Mar 2021

Visited For

Servicing

Additional Services

Great customer service

Expertise

Quality of Service

Speed

Helpfulness

Value for Money


"Awful customer service"

By Anonymous, 14 November 2020

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I have been a customer for several years and have been treated horrendously by the incompetent receptionist. The garage is not willing to have a look at my car to know if it is repairable. I was told "we dont have 10 seconds for you." And was invited to go elsewhere. I advise anyone to do same and avoid this previously fantastic garage, currently ran by unprofessional employees. I believe that during complicated times where people feel privileged for having a job, the company should definitely give the receptionist job to someone else.

Visited In

Nov 2020

Expertise

Quality of Service

Speed

Helpfulness

Value for Money


Recommended

"Great to deal with"

By Pianist, 17 April 2020

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Have used three times now, servicing, and repairs. Consistently good service, they do what they say they will. Give realistic timescales and pricing for work. Cleaned vehicle before returned. Course try car available if booked in advance.

Visited With

Family member's vehicle

Visited In

Feb 2020

Cost

Up to £100

Duration

1-3 days

Visited For

Repairs

Additional Services

Car cleaned, Work explained, Itemised invoice, Great customer service, Courtesy car

Good Points

Clear communication, did what the said, courtesy car available. Staff very helpful.

Bad Points

Nothing

Expertise

Quality of Service

Speed

Helpfulness

Value for Money


Recommended

"Completely trustworthy "

By Keith Higham, 13 March 2019

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As stated above would recommend this garage to anyone.when your vehicle is returned to you everything is done including the vehicle wash

Visited With

My vehicle

Visited In

Mar 2019

Cost

£100-£500

Duration

5-9 hours

Visited For

MOT, Servicing

Additional Services

Car cleaned, Work explained, Itemised invoice, Great customer service, Courtesy car

Good Points

First class service always with a smile

Bad Points

Nothing

Expertise

Quality of Service

Speed

Helpfulness

Value for Money


Recommended

"Efficient effective friendly"

By Anonymous, 14 July 2018

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I've used the Granville auto centre several times since moving to the area , they have consistently given effective efficient friendly service at a cost which is never over priced.

Visited With

My vehicle

Visited In

Jul 2018

Cost

Up to £100

Duration

1-5 hours

Visited For

MOT, Repairs

Additional Services

Car cleaned, Work explained, Itemised invoice, Great customer service, Pick-up and collection

Good Points

As above

Bad Points

I have absolutely no suggestions.

Expertise

Quality of Service

Speed

Helpfulness

Value for Money


Recommended

"Friendly and efficient, nothing too much trouble and keep you informed."

By Anonymous, 14 June 2018

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Used them many times and I have always been impressed with their workmanship and customer service

Visited With

My vehicle

Visited In

Jun 2018

Cost

Up to £100

Duration

1-5 hours

Visited For

MOT

Additional Services

Car cleaned, Work explained, Itemised invoice, Great customer service

Good Points

never any hassle,

Expertise

Quality of Service

Speed

Helpfulness

Value for Money


Recommended

"1st. Class staff 1st. Class service always a pleasure to deal with them"

By Keith Higham, 22 March 2018

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Very knowledgeable staff always go the extra mile

Visited With

My vehicle

Visited In

Mar 2018

Cost

£100-£500

Duration

5-9 hours

Visited For

MOT, Servicing

Additional Services

Car cleaned, Work explained, Great customer service, Courtesy car

Good Points

As above

Bad Points

Nothing

Expertise

Quality of Service

Speed

Helpfulness

Value for Money


Recommended

"friendly excellent and trustworthy"

By mike150256, 1 March 2018

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excellent servie as usual, they even apologized that they were unable to wash my car as it was -4C outside. i would recommend this garage to anyone. they look after all my families cars

Visited With

My vehicle

Visited In

Mar 2018

Cost

Up to £100

Duration

1-5 hours

Visited For

MOT

Additional Services

Work explained, Itemised invoice, Great customer service

Good Points

excellent service and excellent friendly staff

Bad Points

nothing

Expertise

Quality of Service

Speed

Helpfulness

Value for Money


Recommended

"Excellent service Courtesy cars available Brilliant Staff"

By Keith Higham, 27 October 2017

Read More

Always helpful from major problems to minor problems nothing is a problem,If your vehicle is in for service or MOT they always keep you up to date with progress

Visited In

Feb 2016

Visited For

MOT, Servicing

Expertise

Quality of Service

Speed

Helpfulness

Value for Money

Other Good Garages near here

Spencer and Gilbert

Read More

Yates Motor Engineers, Southport

Read More

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