Gem Auto, Morriston, Swansea
Ranked #203 of 348 in Wales
Services: MOT, Servicing, Tyres, Exhausts
10 Sway Road Morriston
SWANSEA
City and County of Swansea
SA6 6HT
Call 01792 792774
Reviews
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"just speak frendly but they layers"
By Anonymous, 24 January 2024
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They are very frendly but they layers !!! .I done full service for an diesel around 2 yers but cannot say too many.When I open bonet I discover low level on brake liquid. also mpg go slower and slower like they don't change fuel filter..I got also an engine ligth on.They don't check anything on car !!!. just try to charge me 600 pound for an part who say is broken.I deal with they to change a second hand more cheap and frendly they accept. Taking car back I discover the same engine light on ! (part changed was't rigth part).I change the right part in other place and I turn back to refund . The only think make me to write this revew is I found screws opened on side with belt like special left it there to distroy the belt. Like I say they Are only frendly trying to convice you are on good hands !!!
Visited With
My vehicleVisited In
Nov 2023Cost
£500-£1000Duration
2 weeks plusVisited For
Servicing, RepairsAdditional Services
Itemised invoiceGood Points
they just speak frendly onlyBad Points
nothingExpertise
Quality of Service
Speed
Helpfulness
Value for Money
"just speak frendly but they layers"
By Anonymous, 24 January 2024
Read More
They are very frendly but they layers !!! .I done full service for an diesel around 2 yers but cannot say too many.When I open bonet I discover low level on brake liquid. also mpg go slower and slower like they don't change fuel filter..I got also an engine ligth on.They don't check anything on car !!!. just try to charge me 600 pound for an part who say is broken.I deal with they to change a second hand more cheap and frendly they accept. Taking car back I discover the same engine light on ! (part changed was't rigth part).I change the right part in other place and I turn back to refund . The only think make me to write this revew is I found screws opened on side with belt like special left it there to distroy the belt. Like I say they Are only frendly trying to convice you are on good hands !!!
Visited With
My vehicleVisited In
Nov 2023Cost
£500-£1000Duration
2 weeks plusVisited For
Servicing, RepairsAdditional Services
Itemised invoiceGood Points
they just speak frendly onlyBad Points
nothingExpertise
Quality of Service
Speed
Helpfulness
Value for Money
Recommended
"Professional friendly service as always"
By David ian Rees, 5 May 2022
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Top quality work, friendly, curtious, professional and tries to save you money wherever they can, been using them for nearly 30 years and never had any issues, good work guys ??
Visited With
My vehicleVisited In
May 2022Cost
£500-£1000Duration
1-3 daysVisited For
Servicing, RepairsAdditional Services
Work explained, Itemised invoice, Great customer serviceGood Points
The mechanic explained and showed me the issues I had on the carBad Points
I've used many garages good and bad but gem autos are the best so i cant fault them.Expertise
Quality of Service
Speed
Helpfulness
Value for Money
Recommended
"Professional friendly service as always"
By David ian Rees, 5 May 2022
Read More
Top quality work, friendly, curtious, professional and tries to save you money wherever they can, been using them for nearly 30 years and never had any issues, good work guys ??
Visited With
My vehicleVisited In
May 2022Cost
£500-£1000Duration
1-3 daysVisited For
Servicing, RepairsAdditional Services
Work explained, Itemised invoice, Great customer serviceGood Points
The mechanic explained and showed me the issues I had on the carBad Points
I've used many garages good and bad but gem autos are the best so i cant fault them.Expertise
Quality of Service
Speed
Helpfulness
Value for Money
Recommended
"excellent all round service"
By Anonymous, 18 May 2018
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excellent honest and reliable service ,
Visited With
Partner's vehicleVisited In
May 2018Cost
£100-£500Duration
1-5 hoursVisited For
RepairsAdditional Services
Work explained, Itemised invoice, Great customer serviceGood Points
easy pleasant honest staffBad Points
nothingExpertise
Quality of Service
Speed
Helpfulness
Value for Money
Recommended
"Professional and trust worthy"
By Alex Morris, 2 April 2018
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Have used gems for over five years and never had any issues at all. Even when something unexpected comes up they deal with it. I will continue to use Gem auto centre in the future with confidence.
Visited With
My vehicleVisited In
Apr 2018Cost
£100-£500Duration
1-5 hoursVisited For
MOT, ServicingAdditional Services
Work explained, Itemised invoice, Great customer serviceGood Points
My car goes in, gets worked on and I leave satisfied every timeBad Points
NothingExpertise
Quality of Service
Speed
Helpfulness
Value for Money
Recommended
"Honest"
By Ms Dale, 23 March 2018
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I had booked my car in for an MOT and service at Gems after seeing their reviews on here. I was very pleased with them especially as they told me my car did not need a service until September time due to the mileage which obviously saved me money. I was very happy with their honest and friendly service.
Visited With
My vehicleVisited In
Mar 2018Cost
Up to £100Duration
1-5 hoursVisited For
MOT, ServicingAdditional Services
Great customer serviceGood Points
Friendly and honest serviceExpertise
Quality of Service
Speed
Helpfulness
Value for Money
Recommended
"This is the best garage in Swansea!!"
By Nuala danks, 11 April 2017
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They are very friendly nothing is too much for them! Gem have rescued me on many occasions!!! I don't know what I would do without them!
Visited In
Apr 2017Visited For
MOT, Servicing, RepairsExpertise
Quality of Service
Speed
Helpfulness
Value for Money
Recommended
"Amazing "
By America N Rabaldo, 8 September 2016
Read More
Friendly staff, amazing service. Found them by mistake but never going to swap for any other place.
Visited In
Sep 2016Visited For
RepairsExpertise
Quality of Service
Speed
Helpfulness
Value for Money
Recommended
"Friendly and professional staff"
By Sean.FezSi, 22 January 2015
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I have used this garage for all aspects of automotive work for all the cars that I have owned. The staff are very friendly, professional and helpful. They will not carry out any work without being told to do so, will not try to add work that is not urgently required and will advise on how to solve simple problems. Very much recommended.
Visited In
Nov 2014Visited For
MOTExpertise
Quality of Service
Speed
Helpfulness
Value for Money
"Good Honest work at a fair price"
By Neallew, 22 June 2012
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I have taken my cars here for several years - mostly repairs i didnt want to pay dealer labour rates for , tyres, exhausts and MOT's. They have never tried to "add" unnecessary work and have even said certain work wasnt required so we didnt carry out or charge for it. Taken the wife's car to be serviced here as well - and good job all round. Get a big thumbs up from me.
Visited In
Dec 2011Visited For
MOT, Servicing, RepairsExpertise
Quality of Service
Speed
Helpfulness
Value for Money
Recommended
"Friendly, helpful and trustworthy."
By twp, 11 November 2011
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I have used Gem for years for all our cars, including those under maker's warranty. Their work is thorough, well priced and honest.