Marshall Volkswagen grimsby
Ranked #21 of 142 in Lincolnshire
Services: MOT, Servicing
West Coates Road
Call 01472 263700
"Main dealer with an old fashioned customer service ethos"
By LouCyffer, 27 November 2011
I'd like to recommend a VW dealer, F Cross of Grimsby, for inclusion to your Good Garage Guide. They have an old fashioned approach to customer care, are genuinely helpful (one tech worked through his lunch to fit a warranty replacement part, even though I had said I was quite happy to wait), and the warranty manager is refreshingly straightforward to deal with. Unlike my local dealer. The service team clearly discuss all work, pricing is fair, and they loan me a car free of charge, which normally has more than an egg cup of fuel in it. I make a 50mile round trip to F Cross rather than use my less impressive local dealer. I heartily recommend them.