Evans Halshaw Plymouth

Ranked #129 of 211 in Devon

Services: MOT, Servicing, Tyres, Exhausts

1 Barbican Approach

PLYMOUTH

Devon

PL4 0LG

Call 01752 668886

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"Awful."

By Dan Burnard, 1 November 2021

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Zero wasn’t an option Zero wasn’t an option. My car has been in for a simple repair under warranty since July 6th (130 days). The cat has only done 15000 miles. Constantly being told they are doing things but they never happen. Last week got a message saying “the tests will be carried out today”. I ring a week later and they still haven’t been done. Service manager constantly says he will ring me but never does. Full of lies and empty promises. I must have been in 4/5 times to collect the vehicle when I’ve been told it’s ready and it’s still been in pieces. Very keen to blame Vauxhall and their technical department as they’re always “awaiting instruction on what to do next”. Never fills you with confidence when the service manager himself says “I would never buy a Vauxhall myself”. Awful service and I still haven’t got my car back!!

Visited With

My vehicle

Visited In

Jul 2021

Cost

£1000 plus

Duration

2 weeks plus

Visited For

Repairs

Additional Services

Courtesy car

Good Points

Nothing

Bad Points

Everything

Expertise

Quality of Service

Speed

Helpfulness

Value for Money


"the rudest place ive been to for a garage dealer and expensive for doing nothing and making u pay for a security code which was never needed or used as they did nothing but reset codes when my mechanic had done all this so crap"

By susan bull, 27 November 2020

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is the rudest dealership ive been to and expensive

Visited With

My vehicle

Visited In

Mar 2020

Cost

Up to £100

Visited For

car in limp mode asking for them to see if i needed a computer upgrade but said i need a security code which cost £21 on top of the £80 plus pound they wanted because a rac print out of fault codes and the one my mechanic had done a week prior which he spent most of the day trying to find the problem and they basically did the same thing he did rest codes so fault went away for couple of weeks then when we went into lockdown had another appointment in which i turned up and they said they cancel

Good Points

nothing

Bad Points

rude people

Expertise

Quality of Service

Speed

Helpfulness

Value for Money


"Appalling "

By Anonymous, 1 September 2020

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Absolutely appalling service. Paid a deposit for a car that we seen online that was at the Portmouth Evan Halshaw to have a phone call 3 days later to say that car had been sold even though a member of staff checked it was available when we paid the deposit! Such bad customer service!!

Visited In

Aug 2020

Good Points

Nothing

Bad Points

Awful service

Expertise

Quality of Service

Speed

Helpfulness

Value for Money


"Terrible vehicle care"

By Anonymous, 2 May 2018

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On every occasion with 2 new cars when left with this dealership, they are always returned with damage and the management just don't care. AVOID AT ALL COSTS.

Visited With

Other

Visited In

Apr 2018

Duration

1-5 hours

Visited For

Servicing

Additional Services

Pick-up and collection, Courtesy car

Good Points

Nothing

Bad Points

Always damage to car

Expertise

Quality of Service

Speed

Helpfulness

Value for Money


"DO NOT USE THIS GARAGE AT ANY COST!"

By the chairman, 8 July 2014

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The Evans Halshaw check list for servicing / MOT / repair clearly reads. 1) Forget to order necessary parts 2) Next order wrong parts 3) Tell customer car is ready for collection before parts have even arrived 4) Prepare quote which is totally wrong 5) Always promise to phone customer back, but never do 6) Present bill which is twice what it should have been 7) Blame everyone else 8) Never apologise 9) Return car in unclean state Sadly the star rating system does not have a minus

Visited In

Jun 2014

Visited For

MOT, Servicing, Repairs

Expertise

Quality of Service

Speed

Helpfulness

Value for Money

Other Good Garages near here

SLC Garage LTD

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Elburton Garages Ltd, Plymouth

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