Europa, Sheffield

Ranked #44 of 94 in South Yorkshire

Services: MOT, Servicing, Tyres, Exhausts, Used cars

Granville Square 48 Suffolk Road

Sheffield

South Yorkshire

S2 4AL

Call 0114 204 4203

Reviews

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Recommended

"Very friendly and experienced staff"

By martin ndiomo, 27 October 2019

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I Highly recommend Europa to prospective customers

Visited With

My vehicle

Visited In

Jul 2019

Cost

£100-£500

Duration

1-5 hours

Visited For

Servicing, Repairs

Additional Services

Car cleaned, Work explained, Itemised invoice, Great customer service, Pick-up and collection

Good Points

The care they and repair they give to my car. I have been using since 2016 as a Taxi Driver

Bad Points

price a litle bit high but you get the job done perfectly and have a peace of mind.

Expertise

Quality of Service

Speed

Helpfulness

Value for Money


"Dishonest with mobility customers"

By Bill carter, 26 September 2018

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Mobility buyers beware, * weeks ago my wife ordered a Mitsubishi Eclipse 4 from this company. For personal reasons, we asked for a delivery date of 28th September 2018. The car was ordered and delivered to the company approx 2 weeks later, when I went down to view it and was assured everything was ok for the 28th. We were informed by motobility, 2 weeks after the initial order, that everything had passed and completed we also received our pin number at the same time. On 24th September 2018, 2 days before delivery was due (6 weeks after they received the car in their compound), we received a phone call from Rob Hardy the motobility sales rep, that we couldn't have the car delivered on the day, due to a holdup with motobility. I contacted motobility and after checking for me, they informed me there was no holdup and we should be able to have the car as per the contract date. To clarify matters, motobility phoned Rob Hardy and when asked why there was a delay,, Rob Hardy informed motobility that it was Europas fault but motobility said he was very evasive. I then phoned Europa and asked to speak to someone with my complaint. I was eventually put through to the service director. The conversation was very short, no reason for delay given, just "you cant have the car on the day". I replied "fine, I will come and cancel the contract and get my part deposit payment of £2000 back. A simple answer from him short and sharp, "well come and get it". That was the end of the conversation. I went down to cancel and get my money back. On arrival I asked to speak to somebody about it. Immediately Rob Hardy appeared, as he had lied to me according to 3 different people at mobility, I told him I wanted to speak to someone else. His answer was, "sit at my desk and I will give you my money back". No apology, no sorry we made a mistake. Once we were sat down, he still claimed it was mobility that was at fault and I wouldn't know as I couldn't log into the system. This was a totally ridiculous claim as motobility had already confirmed he had admitted to them it was Europa fault. I got my money back and realized, if that is how they deal with disabled people, I'm glad we didn't buy from them. The funny thing is, when I got there, if somebody in charge had bothered to deal with me and apologise, I would have accepted the delay in delivery. Thankfully, we learnt in time what sort of company they are. What they don't realize, the contract couldn't be cancelled my me as it was my wife's contract and the gave my wife's deposit back to me, not my wife. Totally unprofessional company.

Visited In

Sep 2018

Visited For

Purchase

Good Points

nothing

Bad Points

attitude and lying

Expertise

Quality of Service

Speed

Helpfulness

Value for Money


Recommended

"Very helpful and competent staff."

By doncaster, 19 January 2014

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I first used this garage in 2006 and whenever I have had contact with them they have always provided an excellent service with charges at very reasonable rates. Whenever I visit I often see the same people suggesting a low turnover of staff.

Visited In

Jan 2014

Visited For

Repairs

Expertise

Quality of Service

Speed

Helpfulness

Value for Money

Other Good Garages near here

Autotecnic, Sheffield

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Victoria Motors, Stocksbridge

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