Emerald Autoservices Ltd.

Ranked #58 of 106 in Suffolk

Services: MOT, Servicing, Tyres, Exhausts

Unit 2 Ellough Industrial Estate Ellough

BECCLES

Suffolk

NR34 7TD

Call 01502 710123

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"A Cluster f**k"

By Anonymous, 24 June 2020

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Overpriced, didnt carry out requested Chrysler 100k service as requested and left the interior covered in oil, yep, looked like a monkey was the erm?... Qualified technician. £390 to change oil, filter and change wheels around, oh and cover the interior in black oily hand prints. 3 months later the engine partially seized, chrysler inspected and mentioned the oil for the om642 has to be used, I did ask emerald, they said low Ash oil was used, nothing more on brand/grade and MB approved. 1st and last time, sorry, what makes it sad is I knew the owner, and promised I'd be looked after. Sadly I have been totally honest, taken 2 years to afford new engine.

Visited With

My vehicle

Visited In

Jul 2019

Cost

£100-£500

Duration

1-5 hours

Visited For

Servicing

Good Points

Once bitten...

Bad Points

Lack of honesty

Expertise

Quality of Service

Speed

Helpfulness

Value for Money


Recommended

"Excellent reliable service"

By Anonymous, 18 June 2018

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Always reliable and honest work

Visited With

My vehicle

Visited In

Jul 2017

Cost

Up to £100

Duration

1-5 hours

Visited For

MOT, Repairs

Additional Services

Work explained, Itemised invoice, Great customer service, Pick-up and collection

Good Points

Honest and helpfull staff

Expertise

Quality of Service

Speed

Helpfulness

Value for Money


Recommended

"faultless"

By martinfender, 16 June 2016

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I had previously been advised elsewhere that expensive work was required to pass MOT. Emerald reviewed what welding work was required, replaced balljoints at a very fair price, carried out service and only replaced parts as necessary. They completed the work quicker and cheaper than quoted! Upon completion the steering felt like a brand new car - it is S reg!

Visited In

Jun 2016

Visited For

MOT, Servicing, Repairs

Expertise

Quality of Service

Speed

Helpfulness

Value for Money

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