Elite Garage, Haywards Heath

Ranked #59 of 110 in West Sussex

Services: MOT, Servicing, Tyres, Exhausts

Market Place

Haywards Heath

West Sussex

RH16 1DB

Call 01444 417451

Reviews

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"Left out of pocket and mislead. "

By Justin Pulver, 23 September 2018

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I had two tyres replaced, one after a puncture and the other recommended when they inspected the car. I accept the long wait (over 2 hours) as that varies according to how busy they are. However their pricing was misleading - I was quoted £90 a tyre, but the bill actually came to £259 by the time they had added on all sorts of charges (casting disposal charge, valves, wheel balancing and alignment, bringing the total to £215 before they added vat. They must know how much the extras will cost, and not telling me the full price and how much more it will be than £90 per tyre, meant I didn't compare prices elsewhere. I since looked online, and the same tyres fully fitted all in would have been £210 with mobile company tyres on the drive, who have great reviews on Trustpilot, would have meant I wasn't waiting in a horrible waiting room for 2 hours and wouldn’t have been left feeling mislead and £50 worse off than I needed to be. Will not use again.

Visited With

My vehicle

Visited In

Sep 2018

Cost

£100-£500

Duration

1-5 hours

Visited For

2 tyres replaced

Additional Services

Itemised invoice

Good Points

Work was completed to a satisfactory standard

Bad Points

Misleading pricing structure with expensive hidden extras, not made clear prior to work

Expertise

Quality of Service

Speed

Helpfulness

Value for Money


Recommended

"Professional, reliable, reasonable"

By grand voyager, 14 January 2016

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A good team, I have principally dealt with Andy & Raymond who I have found to be fair, honest and reliable. They have told me if work wasn't necessary. I have observed them dealing with other customers and they are consistently polite, courteous and professional. They will get my business in future.

Visited In

Jan 2016

Visited For

Repairs

Expertise

Quality of Service

Speed

Helpfulness

Value for Money

Other Good Garages near here

Uckfield Motor Services

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CTC, Crawley

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