Dumpton Park Nissan

BUYER BEWARE! We recently purchased a 5 year old, low mileage xtrail from these cowboys. We agreed a price, and they confirmed that the bodywork would be repaired (scratches and damage in the door shuts), it had been serviced, and would come with a years mot. I explained to them that i was a garage owner, and that i had already seen the advisories on the previous mot (6 months ago), i for the money i was paying, i would not expect to receive the vehicle with any faults. We collected the vehicle on a Friday evening. On Saturday morning it broke down. The vehicle was taken back to them, and they repaired it, although no one can tell me what the fault was. We collected the vehicle on the Wednesday, and my wife was due to take the vehicle to the airport that afternoon, but i insisted that she left it for me to inspect. Good job really, as when i inspected the vehicle, it had two illegal front tyres, an oil leak from the engine, the bodywork repairs had not been completed and they had not serviced it, even though they provided me with a service schedule and stamped the service book. I am now going through DVSA with regards to the mot, and Nissan UK with regards to the fraudulent servicing. If it was not for the fact that my wife loves the car, and we had spent ages looking for this model with that exact spec, i would have dumped it on their forecourt and gone to town on them. It is not that i have expected too much from a used car, it is the fact that even though they knew that i am an MoT tester, and a garage owner, and that i had said that i would be going over the vehicle myself, they have still tried to have me over. The entered into an agreement, and they have lied. Imagine what they could do to someone who does not know their salt??

Went in with a engine light on, got told by service advisor that my dpf was blocked need regenerating i did not know what this meant, she went and got the service manager for me who came and spoke to me directly and explained to me in terms i understood, £100 later my engine light is off, car has power back and drives a dream, staff could not be more helpful

I took my primera in as the engine light had come on, paid £42 for a diagnostic test and collected the car the next day, told the car was fine. On the drive home the juddering started again and the engine light came back on. Had to wait till after the bank holiday to take it back in and the sleazy looking manager fobbed me off with the fact that they had reset things and this often clears things....so didn't do any actual tests then...abysmal service and attitude, would never use again, save your money and go elsewhere. I was told I would be contacted within 48 hours by a manager due to my unpleasant experience....nothing and it's been over a week

took my Nissan Qashqai in for repair and they had it for a day and then told me that the fault was not there from the front end. Had then taken it for a long run just to see and it started to do the same so it went back to the same garage ( Nissan dealer). still, they could not find the fault so had a new clutch DMF fitted and it went (untrained mechanics).I then had other work done on it and found the original fault so had it repaired .went back to get a refund and was told that they would contact me in 48 hrs (its been over a week). so would advice to stay well clear of this garage and go to another branch would recomend No stars below as very bad service

I went in to have my car serviced, when I was greeted by a Salesperson called Gareth who advised me that I didn't have to pay for my service he would give me 3years free servicing and lower my monthly payment. He couldn't of been more helpful or honest and straight away I felt like I trusted them. When Gareth was getting me some figures another salesperson come round and introduced himself.. So good to feel part of the dealership when you come in to an uncomfortable environment. I considered diesel until Gareth told me that for my low mileage it's not economical to buy diesel and I ended up buyin a qasqai 1.6 petrol which I'm absolutely chuffed to bits with! Fantastic service and friendly open salesmen.