DSA Autocentre

Ranked #53 of 94 in South Yorkshire

Services: MOT, Servicing, Tyres

17-31 Attercliffe Common

Sheffield

Yorkshire

S9 2AE

Call 0114 244 9151

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"Shocking experience Gharges you for parts that don't need replacing complete rip off have the cheek to charge you more for a part than what it would cost from a main Dealern"

By Bradley foxwell, 6 February 2021

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Took my Mercedes for a DPF clean, received a phone call a day or so later, Telling me my DPF component had melted and needed replacing. Told me the part was going to cost me £990 pound which was coming direct from Mercedes. I rang Mercedes to confirm the price of the part, To be told the price was £860 which they was ripping me off by £130, At this point I decided to get a second opinion, I contacted them to tell them I would be collecting the car to think about this, which they charged me £200 pound to put my old part back on which they said was faulty. I took my car to another garage to be told my DPF did not need replacing so glad I did as I would have been paying them £1350 for something that did not need replacing . Complete rip offs will charge people for parts that don't need replacing at over inflated prices, Stay clear if I was you.

Visited With

Family member's vehicle

Visited In

Jan 2021

Cost

£100-£500

Duration

1-3 days

Visited For

Repairs

Good Points

Nothing

Bad Points

How Dishonest they were

Expertise

Quality of Service

Speed

Helpfulness

Value for Money


"I WAS FAR FROM IMPRESSED THE WORK WAS NOT REQUIRED THAT WAS NEEDED"

By Luke Oldale, 18 January 2020

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It is with regret that I took my car to DSA after reading the reviews, I was told the problem with my car was possibly a cam-belt and so a new cam-belt was fitted, i was sold tyres that didn't need replacing, and a fault that was found on a rear number-plate light just told it could be an electrical fault! after leaving the garage the cam-belt snapped as it was brand new faulty (needless to say that was not the problem that it went into be diagnosed with, it took a further garage after inspection and diagnostics to put my car right at a cost of £940.00 on top of a the failed diagnostic from DSA that they charged me £1350.00 in total i could understand the £940.00 as the gear flywheel was the problem, but to diagnose cam-belt problems fit a faulty on and then charge me for two tyres and a tracking rod and at cost of £1350 when this was clearly not the problem. after writing to the complain and reviving a phone call pointing that someone could lose there job over this..... ! and then no further contact not getting back to me with an explanation or some form of redress. they managed to easily talking me into an easy third party payment plan (which ensures they get paid) and when I got in-touch with the easy pay plan i signed up to I was told that the only option was to talk the matter up with trading standards which is my next step! after then left with a further £940 to put the actual problem right.(only explanation i got was ah your car is an automatic and we don't deal with automatics !!!) so why pretend its a cam-belt and fit a faulty one then expect me to drive it off with the problem they diagnosed incorrectly in the first place! i can only suggest that anyone who takes there car here should insist parts replaced are inspected after being removed and after receiving no redress in writing or satisfactory recompense for the total inconvenience of having to commute to work from Nottinghamshire to leeds and the mess they made of the work they carried out simply find another garage. I am all for service with a smile but if you Don't know whats wrong with your car try some other garage other than this one when it comes to diagnostics. far from satisfied from the poor service i have had to pay for.........

Visited With

My vehicle

Visited In

Oct 2019

Cost

£1000 plus

Duration

1-2 weeks

Visited For

MOT, Servicing, Repairs

Additional Services

Itemised invoice

Good Points

THE WAY I WAS ASSURED THE WORK WOULD BE DONE AND THE PAYMENT PLAN

Bad Points

THE WORK THAT WAS DONE THAT I FOUND LATER DID NOT NEED DOING AND A FURTHER BILL OF £950.00 ON TOP TO PUT THE PROBLEM RIGHT

Expertise

Quality of Service

Speed

Helpfulness

Value for Money


Recommended

"Quick, great work"

By Daniel G, 2 September 2018

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Went in for an MOT and service. Ended up having to get some extra work done, but this was all completed on the day in a timely manner. Contacted throughout to give me updates. Very pleased with the work and would recommend.

Visited With

My vehicle

Visited In

Sep 2018

Cost

£100-£500

Duration

1-5 hours

Visited For

MOT, Servicing

Additional Services

Work explained, Itemised invoice, Great customer service, Online booking

Good Points

Kept me updated, work was all done on the day even though I had some last minute extra work that needed doing. Fairly priced.

Bad Points

Nothing

Expertise

Quality of Service

Speed

Helpfulness

Value for Money


"Great customer service"

By kev burnett, 28 August 2017

Read More

Great customer service !!!

Visited In

Aug 2017

Visited For

MOT, Servicing

Expertise

Quality of Service

Speed

Helpfulness

Value for Money

Other Good Garages near here

Autotecnic, Sheffield

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White Lane Service Station

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