Drive In Service Centre

Ranked #106 of 180 in West Yorkshire

Services: MOT, Servicing, Exhausts, Brakes, Clutches

84 Otley Road

SHIPLEY

West Yorkshire

BD18 3SA

Call 01274 596829

Reviews

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"Terrible "

By Anonymous, 6 June 2020

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Parents had a clutch fitted. It failed within the warranty period but they refused to replace under warranty. Anyhow, had another fitted and within 24 hours car stopped. Aparrently gearbox coupling failure. Obviously complete denial of liability but only £35 to fix. Only afterwards did my parents discover that the quoted price did not include recovery - they forgot! Great garage as long as nothing goes wrong - but expensive. If it goes wrong expect abuse, excuses, to be treated like and idiot and then an even bigger bill. IN SHORT DO NOT USE

Visited With

Family member's vehicle

Visited In

Jun 2020

Cost

£1000 plus

Duration

1-3 days

Visited For

Repairs

Good Points

Nothing

Bad Points

Dishonest, poor workmanship and treat you like an idiot if you complain

Expertise

Quality of Service

Speed

Helpfulness

Value for Money


Recommended

"Very good indeed, though I have as yet had no occasion to use them for a major mechanical fault."

By J Bellis, 9 December 2019

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I have had two visits to Drive in when my local excellent mechanic referred me there because he felt unable to do the work. In both cases they investigated with great diligence and I was treated with significant courtesy as I was unwell at the time. If my local centre were no longer available I would happily make the additional 40 min journey to use Drive In based upon my experience.

Visited With

My vehicle

Visited In

Jul 2019

Cost

Up to £100

Duration

1-3 days

Visited For

Repairs

Additional Services

Work explained, Itemised invoice, Great customer service, Courtesy car

Good Points

Expertise, attitude to the problem

Bad Points

Nothing

Expertise

Quality of Service

Speed

Helpfulness

Value for Money


"cowboys"

By Chris Nelson, 23 April 2018

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I took in my Girlfriends car to Drive In shipley which had an engine warning light that came on, although it ran and sounded fine. after a few hours of leaving it with them they said they couldn't find anything wrong with it so they cleared down the error code to remove the light and sent us on our way (£40 down!) it came back on a few days later so we look it back, they said the same thing again, cleared the code but this time didn't charge us (rightfully so). It came on again a few days later so we took it back a third time; they told us this time that the head gasket had blown and that it needed replacing which was in excess of £1000. I asked them specifically if they had pressure tested it and it was definitely the head gasket and they said it 100% was. The car didn't show signs of typical Head gasket failure so I got in touch with a friend of a friend who was a mechanic (who I now use all the time) and he looked over the car for me. He said the head gasket was fine and it was one of the engine sensors that had been faulty! He ordered the replacement part for me which was about £17 and we replaced it together. He showed me how to do it and I fit it myself under his supervision. After we finished he cleared the code on his laptop and boom, i've never seen the engine light since. He didn't ask for any additional money but i handed him another £50 for saving me over £1000 from these cowboys! Be warned of this place, if they suspect they can make money out of you, they probably will!

Visited With

Partner's vehicle

Visited In

Feb 2018

Cost

£1000 plus

Duration

1-5 hours

Visited For

Repairs

Additional Services

Online booking

Good Points

nothing

Bad Points

the tried to rip me off!

Expertise

Quality of Service

Speed

Helpfulness

Value for Money


"Simply didn't listen and failed because of this"

By Anonymous, 23 April 2018

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Cars' pulling to the right was my instruction, can you look at the tracking? Sure, dropped the car off before work at 8.30 can returned an hour later to pay for the tracking and hand over 60 quid! Fantastically they'd preserved the same fault the car went in with, pulling to the left just the same. The data on the form revealed the numbers were identical to how it was with only very minor changes but these rocket scientists decided that computer says yes and returned it to the customer. Such lack of thought, communication and shear imagination is frustrating and it's why people have such a low appreciation of garages who continue to under perform.

Visited With

My vehicle

Visited In

Apr 2018

Cost

Up to £100

Duration

1-5 hours

Visited For

Repairs

Good Points

Poor, returning a car with the same problem and charging the customer for the service is not acceptable

Bad Points

Fixed the previous car just fine

Expertise

Quality of Service

Speed

Helpfulness

Value for Money


"rip off"

By tired of being ripped off, 11 February 2015

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Do not use this cowboy rip off garage .. It is a joke .. no proof of what's wrong with your car . No proof of your old so called repaired parts .If u love being fobbed off by a load of waffle and being charged as much for repairs as what it would to buy a new car then this cowboy rip off garage is for you . I should have took this to a blind deaf and dumb florist who would have fixed my car better than these so called professionals .. read other reviews and go to any other garage in shipley ... They have all heard of these cowboys ..They all say the same ... robbing cowboys .... STAY AWAY.. any good reviews have probably been written by them

Visited In

Nov 2014

Visited For

Repairs

Expertise

Quality of Service

Speed

Helpfulness

Value for Money


"Misleading and expensive"

By Mx5driver67, 28 February 2012

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We have been with the Drive In Service Centre since 2002. I took my MX 5 in to have the low beam bulbs replaced. They tried to mislead me that it would involve having the bumper removed and charged me 150% for than the dealership would have charged ( I checked). Before leaving I needed to get something from the car. The bumper hadn't been removed. I raised this with both Tony and Dave and they just laid it on thick. Needless to say this will be my last visit.

Visited In

Feb 2012

Visited For

Servicing

Expertise

Quality of Service

Speed

Helpfulness

Value for Money


Recommended

"Resourceful, knowledgeable people and excellent prices - recommended for all makes & models"

By Mr Logic, 31 May 2011

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An independent service centre that can handle all makes and models. I have been using them for 8 years, for various cars, and they have always been quick, helpful and competitively priced. They get the required parts same day and always try to source generic products / components that are cheaper than manufacturer's original. Also very competitive for tyres. I always take my cars here for routine servicing as they are so much cheaper than dealers. I am currently paying approx £120 for a full service - compared with £265 at Ford dealer.

Visited In

May 2011

Expertise

Quality of Service

Speed

Helpfulness

Value for Money

Other Good Garages near here

Revtronic, Bradford

Read More

Philip Lund, Keighley

Read More

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