Dicksons Of Inverness

Ranked #6 of 440 in Scotland

Services: MOT, Servicing, Tyres, Exhausts

28-34 Carsegate Road

INVERNESS

IV3 8EX

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"20"

By Anonymous, 23 May 2024

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1

Visited With

Company car

Visited In

Dec 2023

Cost

£1000 plus

Duration

1-2 weeks

Good Points

20

Bad Points

20

Expertise

Quality of Service

Speed

Helpfulness

Value for Money


Recommended

"Reliable and honest"

By Anonymous, 24 February 2023

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I reviewed this garage on 18th October 2012 and have continued to use it every year. I changed my vehicle to a Skoda Octavia in 2016 and was so satisfied with their service that I continued to use them. If anything is wrong with the car, they contact me and give a price for fixing the problem. I am offered a lift into Inverness or a courtesy car, if the work is going to take several hours. I have every confidence in their efficiency.

Visited With

My vehicle

Visited In

Feb 2023

Cost

£100-£500

Duration

1-5 hours

Visited For

MOT, Servicing

Additional Services

Car cleaned, Work explained, Itemised invoice, Great customer service, Courtesy car, Online booking

Good Points

Brilliant, friendly and knowledgeable staff

Bad Points

Nothing

Expertise

Quality of Service

Speed

Helpfulness

Value for Money


Recommended

"Great for 10 years"

By Royston Mead, 22 November 2019

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Been using this garage for 10years now and have never had a bad experience in that time I have had 2 Nissans and one of the reasons being because I know that Dicksons will look after me, what can I say you hear lots of bad things about garages so as far as I'm concerned Dicksons is the best.

Visited With

My vehicle

Visited In

Aug 2019

Cost

Up to £100

Duration

1-5 hours

Visited For

MOT, Servicing

Additional Services

Car cleaned, Work explained, Itemised invoice, Great customer service, Courtesy car, Online booking

Good Points

Great reception staff nothing to much trouble, on the mechanic side very efficent and car comes back clean running perfectly

Bad Points

Nothing to dislike

Expertise

Quality of Service

Speed

Helpfulness

Value for Money


Recommended

"Top Notch service"

By Royston Mead, 31 August 2019

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I use the Nissan part of Dicksons and must say the reception staff are really helpful and cheerful I don't usually see the mechanics but the car always come back well serviced and if there are any problems they send you a vidio to your e-mail so you can see the problem been going to them for 10years now and I don't go back to bad garages so like to stick to Nissan

Visited With

My vehicle

Visited In

Aug 2019

Cost

Up to £100

Duration

1-5 hours

Visited For

MOT, Servicing

Additional Services

Car cleaned, Work explained, Itemised invoice, Great customer service, Courtesy car, Online booking

Good Points

The reception staff are very good nothing is to much trouble for them and on the mechanical side everything is done perfectly been going to them for the last 10 years and the high service is always th

Bad Points

Can't say anything against them

Expertise

Quality of Service

Speed

Helpfulness

Value for Money


Recommended

"Friendly and efficient staff"

By Anonymous, 1 March 2018

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I have previously reviewed this garage, when I had a Nissan Primera. As I like the way they work, I continued using Dicksons for my Skoda Octavia.

Visited With

My vehicle

Visited In

Mar 2018

Cost

Up to £100

Duration

1-5 hours

Visited For

MOT, Servicing

Additional Services

Car cleaned, Work explained, Itemised invoice, Great customer service, Pick-up and collection, Courtesy car

Good Points

The staff are knowledgeable, friendly and efficient.

Bad Points

Nothing

Expertise

Quality of Service

Speed

Helpfulness

Value for Money


Recommended

"Very reliable and helpful with friendly knowledgeable staff"

By Anonymous, 18 October 2012

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I first used this garage on a Saturday morning in 2005 on my way to Edinburgh, when my boot would not lock. They fixed the problem free of charge. Since moving permanently to the area I have had my 2003 Nissan Primera serviced annually in conjunction with the MOT. I pay a regular monthly sum of £25 towards the annual service and get a free MOT and Nissan care. This year the service cost was very low and I am in credit with them. The staff are always very friendly and make sure I am supplied with free coffee. The service is completed on time and they contact me if there is something wrong with the car. At the service desk I am asked if I would like a lift or require a car while the service takes place. Last week I was told that my exhaust was emissing smoke and took it into the garage and they could find nothing wrong after carrying out several checks but they did not charge me anything for the service. All in all I have nothing but praise for the staff at Dicksons of Inverness.

Visited In

Jun 2012

Visited For

MOT, Servicing

Expertise

Quality of Service

Speed

Helpfulness

Value for Money


Recommended

"Contistency good friendly professional service"

By Anonymous, 5 February 2012

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Have used Dicksons for some seven years - they have always been helpful and knowledgable in all aspects of service and advice. Have purchased two cars from them with good results Courtesy cars provided with no fuss. Mechanical problems always dealt with in a professional manner - their service Manager - Robin particularly helpful and fair in all dealings.

Visited In

Feb 2012

Visited For

Repairs

Expertise

Quality of Service

Speed

Helpfulness

Value for Money

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