Derwent Mills Garage, Cockermouth
Ranked #1 of 76 in Cumbria
Services: MOT, Servicing, Tyres, Exhausts
Unit 14 Derwent Mills Commercial Park
Cockermouth
Cumbria
CA13 0HT
Call 01900 828256
Reviews
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Recommended
"Fantastic service"
By Anonymous, 28 September 2023
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Helpful, friendly, quick, affordable prices.
Visited With
My vehicleVisited In
Sep 2023Cost
£100-£500Duration
1-5 hoursVisited For
MOTAdditional Services
Work explained, Itemised invoice, Great customer serviceGood Points
Speed, price, friendlinessBad Points
NothingExpertise
Quality of Service
Speed
Helpfulness
Value for Money
Recommended
"Very good and reliable. "
By Anonymous, 21 January 2022
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First class service this morning thank you Andrew! Solved a problem with door latch. Very efficient! Would recommend.
Visited In
Jan 2022Visited For
RepairsAdditional Services
Great customer service, Pick-up and collectionExpertise
Quality of Service
Speed
Helpfulness
Value for Money
Recommended
"Very good and reliable. "
By Anonymous, 21 January 2022
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First class service this morning thank you Andrew! Solved a problem with door latch. Very efficient! Would recommend.
Visited In
Jan 2022Visited For
RepairsAdditional Services
Great customer service, Pick-up and collectionExpertise
Quality of Service
Speed
Helpfulness
Value for Money
Recommended
"Very good and reliable. "
By Sam Wright, 20 January 2022
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First class service this morning thank you Andrew! Solved a problem with door latch. Very efficient! Would recommend.
Visited In
Jan 2022Visited For
RepairsAdditional Services
Great customer service, Pick-up and collectionExpertise
Quality of Service
Speed
Helpfulness
Value for Money
Recommended
"First class, thank you for rescuing us."
By Eileen Black, 4 June 2021
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Wish we’d visited sooner.
Visited With
Partner's vehicleVisited In
Jun 2021Cost
£1000 plusDuration
3-7 daysVisited For
RepairsAdditional Services
Work explained, Great customer service, Pick-up and collectionGood Points
Honest, reliable, knowledgeable service.Bad Points
NothingExpertise
Quality of Service
Speed
Helpfulness
Value for Money
Recommended
"Great service"
By Anonymous, 15 May 2021
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As with other reviews, wish I'd found them earlier. Will definitely use again.
Visited With
My vehicleVisited In
May 2021Cost
£100-£500Duration
1-3 daysVisited For
MOTAdditional Services
Work explained, Itemised invoice, Great customer serviceGood Points
Everything well explained, reasonably priced, quality work.Bad Points
N/AExpertise
Quality of Service
Speed
Helpfulness
Value for Money
Recommended
"Just excellent!"
By Anonymous, 19 February 2021
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I get worried about getting ripped off, work done that’s not needed etc but they took time to ask what problem was, examined it and explained what the issue was, they were very busy, chock a block for three weeks, but left my car with them and they fitted it in during other work in less than 48 hours. They didn’t change what wasn’t needed (my car wouldn’t start, assumed battery issue, turned out to be cam belt sensor), sensor cost less than new battery and car is running beautifully now!
Visited With
My vehicleVisited In
Feb 2021Cost
£100-£500Duration
1-3 daysVisited For
Car kept not starting, presumed was battery issue and RepairsAdditional Services
Work explained, Itemised invoice, Great customer serviceGood Points
For me, being local is great, I’m a one car family so trying to get car dropped off, get home etc is a nightmare - everything good about this garage!Bad Points
Absolutely nothing, just wish I had found them years ago!Expertise
Quality of Service
Speed
Helpfulness
Value for Money
Recommended
"Excellent "
By Sue & Dave Hulme, 15 October 2020
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Excellent service since they opened - kept all our cars going - thank you.
Visited With
My vehicleVisited In
Oct 2020Cost
£100-£500Duration
5-9 hoursVisited For
RepairsAdditional Services
Work explained, Great customer serviceGood Points
Managed to fit us in at a very busy time as orange oil warning light came on. Always use Derwent Mills Garage as found their work and communication excellent.Expertise
Quality of Service
Speed
Helpfulness
Value for Money
Recommended
"Ubelievably fantastic service"
By Brendan Trodden, 10 July 2020
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Stupidly stuck petrol in my diesal after the lockdown and realised what I had done when I set off. Drove to a garage I had not been to before and left my car there (it was the weekend). Monday morning rang up as a complete stranger dumping car on forecourt. No problems, On the list of work asap, all drained running as new for just over £100 plus diesel. Brilliant Highly recommended Andrew and Team
Visited With
My vehicleVisited In
Jul 2020Cost
£100-£500Duration
1-3 daysVisited For
RepairsAdditional Services
Work explained, Itemised invoice, Great customer serviceGood Points
Price, efficiency, customer serviceExpertise
Quality of Service
Speed
Helpfulness
Value for Money
Recommended
"Customer focused, proprietor operated garage where honest, down to earth advice and keen prices are the norm everyday "
By Ashley Tiffen, 17 September 2019
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Had suspension arms replaced on a 10 year old RangeRover. Proprietor explained the options and gave a price. Work completed within budget and on time. The garage is always busy so booking is essential. Faultless - would recommend without hesitation
Visited With
My vehicleVisited In
Sep 2019Cost
£500-£1000Visited For
RepairsAdditional Services
Itemised invoice, Great customer serviceGood Points
Did the job to cost and tontimeBad Points
NothjngExpertise
Quality of Service
Speed
Helpfulness
Value for Money
Recommended
"Great service great full for the help"
By Adam Karran, 10 September 2019
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Helped sort out my engine splash shield helped at short notice was very helpfull and sorted the problem quickly. Thanks again
Visited With
My vehicleVisited In
Sep 2019Cost
Up to £100Duration
1-5 hoursVisited For
RepairsAdditional Services
Work explained, Great customer serviceGood Points
Friendly informative and quickBad Points
Nothing everything was goodExpertise
Quality of Service
Speed
Helpfulness
Value for Money
Recommended
"Absolutely Outstanding"
By Anonymous, 11 December 2018
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This is quite the most outstanding garage I have ever come across. Twice in the last few months when a car of mine has had major issues they have worked late into the night to get it sorted. Our Volvo V70 had a virtual engine rebuild required but we needed it for a two week trip to the top of Scotland four days later...Barrie and Andrew worked until 1am to make sure we could take it. They have just done a four hour repair on our second car last night to ensure we did not lose use of it as we both need cars for work. They are totally honest and extremely reasonable in their charges and thoroughly decent blokes who more than go the extra mile to keep you on the road. Quite outstanding service.
Visited With
My vehicleVisited In
Dec 2018Cost
£100-£500Duration
1-3 daysVisited For
MOT, Servicing, RepairsAdditional Services
Work explained, Itemised invoice, Great customer serviceGood Points
Quality of Service, reasonable charges, honesty and integrity of the ownersBad Points
NothingExpertise
Quality of Service
Speed
Helpfulness
Value for Money
Recommended
"Honest & reliable"
By MFR, 19 May 2014
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Trustworthy efficient service. This garage is able to service and MOT motorhomes, as it has large bays and lifts.
Visited In
Feb 2014Visited For
MOT, ServicingExpertise
Quality of Service
Speed
Helpfulness
Value for Money
"Reliable and honest"
By MFR, 31 January 2013
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This garage is a fairly new startup run by Andrew and Barrie, who have previously worked for many years for another local garage. Having used them at the previous garage for several years I can vouch for their knowledge, ability and reliablity.