John Delany Motors Ltd, Stockport
Ranked #108 of 211 in Greater Manchester
Services: MOT, Servicing, Tyres, Exhausts
"misleading sign at entrance causing misunderstanding about cost of puncture repair"
By Anonymous, 21 November 2018
I was told the £9.99 was for an "emergency repair" that would just get me home..?!! I had the all singing,all dancing vulcanised repair apparently which boosted the puncture repair bill to £24...without being asked if that was the one I wanted..regarding the sign ..the word "from" is in tiny lettering and the £9.99 was actually held on with velcro.I know this because as I was leaving I saw a member of staff removing it (probably due to my voicing that I thought it was misleading) I don't know who would go into a garage and have a puncture repaired that would only allow them to drive the car home? I only had a slow puncture anyway so it would have been £9.99 for nothing if I took that option which was not actually offered...please be honest with your sign...I dont think I would use this garage again
Visited WithMy vehicle
Visited InNov 2018
CostUp to £100
Good Pointspolite staff ...job done in time they said
Bad Pointsthe sign said puncture repairs from £9.99....it cost me £24
Quality of Service
Value for Money
"Absolutely excellent service at a reasonable price, causing my car to run better than ever before"
By no Tarry, 8 October 2015
This is an independent garage which services many types of vehicle. They provide for a reasonable fee a hire vehicle while they have your car. They communicate well. They do not do jobs which do not need to be done. Their prices are very reasonable. I have absolutely no hesitation in recommending them. I have a Mercedes S class which they look after well, as they did my former SL500. If it is not an oxymoron they are an honest garage upon whom you can rely absolutely