DCB Autos, Yeovil
Ranked #1 of 127 in Somerset
Services: MOT, Servicing, Tyres, Exhausts
Unit 5-7 Sea King Road Lynx Trading Estate
YEOVIL
Somerset
BA20 2NZ
Reviews
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Recommended
"Never had customer service as good as this"
By Anonymous, 10 November 2021
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We have serviced our two family cars here for a few years instead of gong to highly priced dealerships. Everything they do is customer driven from the moment you ask for a price and book the car in to the moment they explain exactly what they've done when you collect it later. Whoever trained these professionals knows how to keep its customers. I can't see myself going anywhere else.
Visited With
Partner's vehicleVisited In
Nov 2021Cost
£100-£500Duration
1-5 hoursVisited For
ServicingAdditional Services
Work explained, Itemised invoice, Great customer service, Courtesy carGood Points
Value, customer care, honesty, communications and a video of the engineer checking the vehicleBad Points
Nothing I can think ofExpertise
Quality of Service
Speed
Helpfulness
Value for Money
Recommended
"Excellent service"
By Christine Joan Lees, 19 March 2021
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I needed some major work doing to my car, which had to have the engine replaced. DCB were recommend by the RAC and they did not disappoint. They kept me well informed about the work needed and cost of repairs. Very polite, helpful communication and customer service. Very reasonable pricing for such a big job.
Visited With
My vehicleVisited In
Mar 2021Cost
£1000 plusDuration
2 weeks plusVisited For
RepairsAdditional Services
Car cleaned, Work explained, Itemised invoice, Great customer serviceGood Points
Very professionalExpertise
Quality of Service
Speed
Helpfulness
Value for Money
Recommended
"EXcellent service as always"
By Andrew Hayman, 30 October 2020
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I've been using DCB since I moved to the area (based on Honest John's Good Garage Guide). Always excellent service - they know what they're doing... for a good price.
Visited With
My vehicleVisited In
Oct 2020Duration
1-5 hoursVisited For
MOT, ServicingGood Points
Turnaround, efficiency, knowledge, courtesyExpertise
Quality of Service
Speed
Helpfulness
Value for Money
Recommended
"Quality and professional service"
By Anonymous, 13 February 2019
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I got my car MOT'd here for the first time and I could not be happier. Real care goes into their work and I got to chat to one of the mechanics as well who gave off that impression.
Visited With
My vehicleVisited In
Feb 2019Cost
Up to £100Duration
1-5 hoursVisited For
MOTAdditional Services
Work explained, Itemised invoice, Great customer service, Pick-up and collection, Courtesy car, Online bookingGood Points
The time and care they take with your vehicleExpertise
Quality of Service
Speed
Helpfulness
Value for Money
Recommended
"Professional, efficient and provide an invaluable customer service."
By Anonymous, 14 March 2018
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I have recently had my car serviced at DCB Autos and am extremely happy with, not only the professional and efficient work carried out on my car, but the customer service that really sets them apart from other garages.
Visited With
My vehicleVisited In
Mar 2018Visited For
ServicingAdditional Services
Car cleaned, Work explained, Itemised invoice, Great customer service, Courtesy car, Online bookingExpertise
Quality of Service
Speed
Helpfulness
Value for Money
"Excellent "
By Paul Bunce, 14 June 2017
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I was very pleased with the service and the fact the garage was in time and my bill was exactly as expected. So many times with other garages I've paid more due to bad diagnosis, paying for parts of didn't need. Not the case with this garage. To be clear they are not the cheapest but I'd rather pay once and get an excellent job done than pay time and time again. They are a very honest garage and I've move my entire fleet of five vehicles to them for repair and servicing
Visited In
Apr 2017Visited For
RepairsExpertise
Quality of Service
Speed
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Value for Money
Recommended
"Truly impressive service"
By Graham Ford, 26 November 2016
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I have used DCB on several occasions for different vehicles, and have always been completely happy with the service provided. Today my 50 year old Land Rover - booked in at very short notice - failed its MOT on a couple of minor points. DCB managed to source and fit the parts within a couple of hours. I am very impressed!
Visited In
Nov 2016Visited For
MOT, RepairsExpertise
Quality of Service
Speed
Helpfulness
Value for Money
"The best, 1st class for all services/repairs, very trustworthy!!"
By Anonymous, 12 April 2016
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I have just collected my car from DCB having a service & MOT. I arrived to find the car, washed & polished, absolutely gleaming. All work done to perfection, as always & at a decent price. I have used DCB for 16 years now & wouldn't go anywhere else, my sons use them now too. I trust them implicitly, many times I've mentioned odds & ends buy they only do what is needed at the time....they could easily abuse this as many others would! Always polite & honest, well done to all & thank you ??
Visited In
Apr 2016Visited For
MOT, ServicingExpertise
Quality of Service
Speed
Helpfulness
Value for Money
Recommended
"PURE EXCELLENCE, IN EVERY WAY THEY ARE AT THE TOP OF THEIR GAME!"
By Chris Shaw, 27 December 2015
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I have had the pleasure of dealing with DCB's for a number of years and have never been disappointed. Their work is always of the highest standard and they have never let me down even when it has been at great inconvenience to themselves. I trust them not only with my car but with my wife and daughters cars also. I cannot recommend them highly enough, GOOD JOB!!
Visited In
Dec 2015Expertise
Quality of Service
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Recommended
""Honest, Professional and great workmanship at a very reasonable price""
By Anonymous, 12 February 2015
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Having recently moved into the area I was a little reluctant to use a local garage for a couple of classic cars I own rather than use my garage back in Birmingham that I have used in the past for many years. However I was recommended to use DCB Autos and with a little reluctance I booked one of the cars in for some work. Thank goodness I did.! From the moment I walked in I knew I had picked the right garage for the job. The whole team were very professional, courteous and really knew their stuff. Being a bit of a perfectionist I went over their work with a fine toothcomb and I have to say the workmanship was outstanding and faultless. So much so that I have even asked them to look at my prized E type. I expected them to fall down on price but it came in much less than I expected considering the extra work they did. Made me realise that for years I had been ripped off at my previous garage in Birmingham. I am a member of a number of classic car clubs in the UK and have recommended DCB Autos to all our members. Some members have already used them with similar results. Well done to all at DCB Autos and keep up the good work.
Visited In
Jan 2015Visited For
MOT, Servicing, RepairsExpertise
Quality of Service
Speed
Helpfulness
Value for Money
Recommended
"Honest and trustworthy"
By Anonymous, 30 December 2014
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I have used DCB Autos for a number of years now and have always been impressed with the level is service they offer. I never have doubted the work they have done or their charges. From my perspective it's great to be able to use a garage which you can trust and don't have that feeling you are being over charged.
Visited In
Dec 2014Visited For
MOTExpertise
Quality of Service
Speed
Helpfulness
Value for Money
Recommended
"Great Value, Great People, Great Business"
By Schuhshine, 22 August 2014
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This has been my garage in Yeovil for a few years now. But every time I go they always are professional, caring and honest. The cost in this place is very low and reasonable to everyone. I could not recommend them higher or greater in the Yeovil area or anywhere in Somerset.
Visited In
Aug 2014Visited For
MOT, Servicing, RepairsExpertise
Quality of Service
Speed
Helpfulness
Value for Money
Recommended
"A really trustworthy garage that does not look for work when doing an MOT and very reasonable prices when work is required."
By Anonymous, 21 February 2013
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I had the cam belt and pulleys replaced on my Volvo V70. The cambelt kit alone is £90+ and I paid just over £200 inc VAT which was very reasonable compared with other quotes
Visited In
Feb 2013Visited For
MOT, RepairsExpertise
Quality of Service
Speed
Helpfulness
Value for Money
Recommended
"A highly competent and honest approach to servicing, diagnosis & repair coupled with a refreshingly positive customer service experience."
By mlh681, 11 October 2012
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Upon moving to Somerset a few years ago I sought 'good garage' recommendations from work colleagues. It quickly became apparent that many had trusted their vehicle maintenance to DCB Autos for a number of years and had nothing but positive accounts of their experiences. On the one occasion I have had cause to return a vehicle to DCB for a minor issue to be resolved I could not have wished for a better level of service. Indeed, subsequent investigation confirmed the fault to be infant mortality of a new manufacturer-branded part that had been fitted and not DCB's workmanship. I have been consistently impressed with the quality of advice (and clarity of explanations) offered and appreciate that DCB Autos do not look to increase customer bills through unnecessary work. I would not consider taking our vehicles anywhere else!
Visited In
Oct 2012Visited For
MOT, Servicing, RepairsExpertise
Quality of Service
Speed
Helpfulness
Value for Money
"Excellent customer service and honest dealings"
By SARV1, 13 August 2012
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I have now had my vehicle serviced twice and MOT'd once. On both occasions all the work was carried out to a high standard and the vehicle sailed through its MOT (5.5 years old with 83k on the clock. No 'try ons' that you get with some other garages.
Visited In
Aug 2012Visited For
MOT, ServicingExpertise
Quality of Service
Speed
Helpfulness
Value for Money
Recommended
"Good, friendly service"
By Anonymous, 27 January 2012
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I have had various cars serviced & MOT'd here for many years. Good prices & not a long wait for appointments.
Visited In
Dec 2011Visited For
ServicingExpertise
Quality of Service
Speed
Helpfulness
Value for Money
Recommended
"Competitive prices, pleasant staff, well-located."
By Anonymous, 20 January 2012
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I have used this garage for many years with different makes of car, for MOTs & servicing. They are most attentive & don't seem to do any unnecessary work. Nor do I need to wait many days before an appt.