D. A. Thorburn Motor Engineers, Cockburnspath

Ranked #15 of 440 in Scotland

Services: MOT, Servicing

Main Street Boquhan

Cockburnspath

Berwickshire

TD13 5XA

Call 01368 830400

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Recommended

"First class friendly professional recovery service from Alan."

By Anonymous, 29 December 2022

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Alan cut short his holiday to drive us over 400 miles back to our home in Wiltshire. Nothing was too much trouble. We will be forever in his debt for saving the day and transporting us along with our 2 dogs and campervan from Edinburgh. We had been informed by our breakdown insurance company that we may need to be transported by several recovery companies along the way home but Alan drove us all the way back in one journey. We cannot thank him enough.

Visited With

My vehicle

Visited In

Dec 2022

Cost

Up to £100

Duration

1-5 hours

Visited For

Vehicle recovery

Additional Services

Great customer service

Good Points

Fantastic customer service.

Bad Points

Wish our breakdown insurance company had contacted him first.

Expertise

Quality of Service

Speed

Helpfulness

Value for Money


Recommended

"Fantastic service. I only used the relay part of Alan's service, but they couldn't have been more helpful, honest and just plain nice. "

By Claus Kopp, 17 June 2022

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I live 350 miles away from Cockburnspath, but if I were to live nearby, I would definitely use them, as they are not only very competent, but also totally honest and helpful.

Visited With

My vehicle

Visited In

May 2022

Duration

3-7 days

Visited For

Relay after car breakdown

Additional Services

Great customer service

Good Points

Everything. Such nice people, who you feel have your best interests at heart and will go the extra mile to get you sorted.

Bad Points

nothing

Expertise

Quality of Service

Speed

Helpfulness

Value for Money


Recommended

"Superb and honest."

By Anonymous, 26 July 2018

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Assisted me with diagnosing a serious fault, were excellent throughout.

Visited With

My vehicle

Visited In

Jul 2018

Cost

Up to £100

Duration

1-3 days

Visited For

Repairs

Additional Services

Work explained, Great customer service, Pick-up and collection

Good Points

Helpful, keeps in touch and goes the extra mile.

Bad Points

Nothing at all

Expertise

Quality of Service

Speed

Helpfulness

Value for Money


"Hero’s covered in grease "

By Anonymous, 18 June 2018

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I was on vacation and my wife made a quick trip to get some things for our 6 hr trip home when the breaks went out. She made it back safe and I found a leak in the break line. Called these guys and Collin the mechanic came out to our camp ground and fashioned up a replacement line in about an hour. Great to talk to even though he doesn’t like football. Saved us for sure. Just all around great service and a great price. The line he made was nothing short of perfection. Thank you!

Visited With

My vehicle

Visited In

Jun 2018

Cost

Up to £100

Visited For

Performance Tuning

Additional Services

Car cleaned, Work explained, Itemised invoice, Pick-up and collection

Good Points

Came to me and fixed my car

Bad Points

They didn’t come up first on my google search

Expertise

Quality of Service

Speed

Helpfulness

Value for Money


Recommended

"Fantastic Garage and superb customer service , honest , knowledgeable and very experienced. "

By Gillian Murray, 6 February 2017

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Alan and his team at Cockburnspath should be very proud of the level of service they provide. Every aspect of the job was completed very professionally. My car was in for a service and MOT and any required repairs. I was given a courtesy car to allow me to do the school run etc, Before the MOT the car was thoroughly checked over and any issues were noted - I received a phone call telling me what was required, and how long it would take to get parts and the approximate cost. When I instructed them to proceed, they kept me informed at all stages and when the job was completed they took the time to show me exactly what repairs had been done and explain the reasons for the faults. The brakes were totally dismantled and stripped and checked and rebuilt and tested as a matter of course - something that very few garages do these days. All the fluid levels were checked - even the screen wash was topped up. I could not have been Happier!

Visited In

Feb 2017

Visited For

MOT, Servicing, Repairs

Expertise

Quality of Service

Speed

Helpfulness

Value for Money

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