Ken Automotive

Ranked #36 of 76 in Cumbria

Services: MOT, Servicing, Tyres, Exhausts

Crosthwaite Road

KESWICK

Cumbria

CA12 5PP

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"Run by a untrustworthy person"

By Luke Wharmly, 20 April 2019

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The owner makes out that what he doesn't know about cars isn't worth knowing. Nothing more than a bluffer, who fits parts that you don't need through his total lack of knowledge. The only reason he gets good reviews is simply because most car owners know very little about the workings of a motor vehicle. AVOID LIKE THE PLAGUE

Visited With

My vehicle

Visited In

Feb 2018

Cost

£500-£1000

Duration

2 weeks plus

Visited For

Repairs

Good Points

The door out

Bad Points

You cannot trust the owner.

Expertise

Quality of Service

Speed

Helpfulness

Value for Money


Recommended

"I wish we had a garage like this near us."

By Andrew Godwin, 16 April 2019

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My family and i were on holiday near Keswick and our “engine” light came on. Ken looked at it, diagnosed the fault and advised me what best to do regarding my journey home within 12 hours. He refused to take any money and i cannot thank him enough.

Visited With

My vehicle

Visited In

Apr 2019

Cost

Up to £100

Duration

1-5 hours

Visited For

Repairs

Additional Services

Work explained, Great customer service

Good Points

Speed, honesty and value for money

Bad Points

Nothing

Expertise

Quality of Service

Speed

Helpfulness

Value for Money


Recommended

"Absolutely Fanastic ."

By Peter Saul, 18 August 2018

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My car broke down needing an alternator and the RAC took me to Ken at Crosthwaite Garage . Albeit we didn't get to the garage till after 5pm and it was shut , we left a note for Ken and the car . I spoke to Ken the next day at 8.30am he had already looked at my car ordered the alternator , the car was fixed by by the end of that day .

Visited With

My vehicle

Visited In

Aug 2018

Cost

£100-£500

Duration

5-9 hours

Visited For

Repairs

Additional Services

Work explained, Itemised invoice, Great customer service

Good Points

Great Owner very helpful ...... nothing too much trouble.

Bad Points

N/A

Expertise

Quality of Service

Speed

Helpfulness

Value for Money


Recommended

"Excellent"

By Anonymous, 3 October 2016

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Received excellent service from this garage when the back part of my exhaust came apart. Arrived on holiday on Saturday staying in Keswick, phoned this garage due to the great reviews. Ken said to bring it in on Monday which I did and the car was sorted on the day. Ken was extremely helpful and I would highly recommend this garage to everyone. Thanks Ken and also to your mechanics.

Visited In

Oct 2016

Visited For

Repairs

Expertise

Quality of Service

Speed

Helpfulness

Value for Money


"Absolutely Amazing"

By Anonymous, 29 April 2015

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My van had broken down and needed a new clutch and parts, I was amazed by the communication to the area and a stranger in these parts. I couldn't have asked for more even if I tried, amazing mechanics and staff, so helpfull in every way, and went out of there way, to help.us as they knew we had to find new b&bs in area and even helpd us do this. And my van drives like a dream, many thanks once again. HIGHLY RECOMENDED:)

Visited In

Apr 2015

Visited For

Repairs

Expertise

Quality of Service

Speed

Helpfulness

Value for Money


Recommended

"Just fantastic customer service, thank you!"

By Anonymous, 17 April 2015

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Whilst on holiday our car fan appeared not to be working so we just popped into the garage and Ken the owner immediately stopped what he was doing and very kindly checked all the fuses and fan to ensure everything was ok. The owner is a true gentlemen and offered the kind of customer service we all remember from days gone by, also as an additional bonus he wouldn't charge us! Thank you very much!

Visited In

Apr 2015

Visited For

Repairs

Expertise

Quality of Service

Speed

Helpfulness

Value for Money


Recommended

"A garage providing excellent and good value service"

By cumbriasport, 15 November 2012

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We have used this garage for many years and have always found Ken and his staff to provide excellent advice and service. We will continue to patronise this excellent garage.

Visited In

Aug 2012

Visited For

MOT, Servicing, Repairs

Expertise

Quality of Service

Speed

Helpfulness

Value for Money


"Like having your best friend repair your car."

By Duffeymoon, 15 November 2011

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i have been a customer of Crosthwaite Garage for a great number of years, the proprietor (Ken Taylor) is completely unflappable, always willing to help customers, whether they are one offs just staying in town or regulars, they all receive the same care and attention to detail. He will carry out any mechanical repair no matter how difficult and involved, plus he and his staff have a very good understanding of modern vehicle electronics, Ken really has put his money where his mouth is with regard to keeping up to date with diagnostic testing equipment. Garages like this are becoming a rarity and this one for sure is well worth supporting.

Visited In

Nov 2011

Visited For

MOT, Servicing, Repairs

Expertise

Quality of Service

Speed

Helpfulness

Value for Money

Other Good Garages near here

Derwent Mills Garage, Cockermouth

Read More

Keswick Motor Company, Keswick

Read More

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