Crossways Garage, Gretna

Ranked #27 of 440 in Scotland

Services: MOT, Servicing, Tyres, Exhausts

Glasgow Road Gretna Green

GRETNA

Dumfriesshire

DG16 5EN

Call 01461 338900

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Recommended

"Excellent friendly service."

By bryan low, 8 February 2019

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Recovered from Langholm, travelling to visit a very ill friend, agreed to diagnose fault, and hire us a vehicle to get us moving, we were quickly on our way after the simplest arrangements. Very reasonable car hire and charged only an hour for diagnosing the ems sensor fault, repair and test drive. Helpful and friendly throughout, returned hire 2 days later, picked up our old Honda and drove home to Aberdeen. Very highly recommended.

Visited With

My vehicle

Visited In

Feb 2019

Cost

Up to £100

Duration

1-3 days

Visited For

Repairs

Additional Services

Work explained, Itemised invoice, Great customer service, Pick-up and collection, Courtesy car

Good Points

Honest, economical, very helpful.

Bad Points

Nothing

Expertise

Quality of Service

Speed

Helpfulness

Value for Money


Recommended

"Don't turn a crisis into a drama, competent, capable, compassionate."

By Paws on Tours, 7 July 2012

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We arrived at the Crossways Garage, complete strangers to Scotland, on the back of an AA lowloader following a mechanical breakdown. The chaps at the garage informed us of the devastating news that our engine had seized. Following a night of turmoil in a local B&B as how to best procede, the AA had dropped us there instead of completing a relay to our home town, we came to the conclusion that if we hired a car and left our vehicle with Crossways to complete the repair/replacement they could immediately proceed. We were time bound for business needs and the sooner an effective action taken the better. Malcolm the garage owner sorted us a rental vehicle and stayed in touch whilst we were away from the area by text, email and phone informing us that he had secured a replacement engine, cost and time scale. On our return we found our vehicle was not quite ready and so Ian the office manager telephoned a very nice local hotel and arranged our accommodation at a good rate. The mechanic "Jack" worked his socks off the following day to ensure our vehicle was roadworthy, we had a very long journey ahead through Europe to our business in Bulgaria and subsequently down to the Mediteranean coast of Turkey. We consider ourselves very unlucky to have experienced this breakdown but exceedingly fortunate to have been introduced to such a team. I am in envy of the local populace for having this mechanic set up on their doorstep. They were immeasurately professional, competant and understanding of our situation.

Visited In

Jun 2012

Visited For

Repairs

Expertise

Quality of Service

Speed

Helpfulness

Value for Money

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