Crewe Volkswagen

Bought my Volkswagen cc from Crewe VW, first service at Crewe 2nd and 3rd at their Wrexham branch. A high speed motorway smash again repaired with the same company SWANWAYS. I reported brake failure the cause of the accident ,after a new front end repair I took the car back about brakes issues. 4th service now less than 3 years old to Inchcape Chester who offer to change all my brakes free of charge as they estimate I had less than 50% braking. The brakes had been bodged repaired by fitting new pads on badly damaged brakes. So who did this Swansway VW the only people to touch my car and they sent me and my family on the road with knowingly bad brakes. The damage was such that it must of been there from first service so means they never checked my brakes from new.

incompetent inefficient unhelpful over 2 weeks to diagnose simple fault the bill was ridiculous