Crewe Volkswagen

I personally wouldn’t give them anything With all the facilities available now days for other VW garages to check your vehicle you shouldn’t need to drive back if you live far away, they gave me a car with a defect. The sales person called Saun failed to return the call twice and he managed to call me the third time making an excuse not to call back that “ he may have been on holiday “ but when I rang the receptionist said he was with a customer . Is he a liar ?

Bought my Volkswagen cc from Crewe VW, first service at Crewe 2nd and 3rd at their Wrexham branch. A high speed motorway smash again repaired with the same company SWANWAYS. I reported brake failure the cause of the accident ,after a new front end repair I took the car back about brakes issues. 4th service now less than 3 years old to Inchcape Chester who offer to change all my brakes free of charge as they estimate I had less than 50% braking. The brakes had been bodged repaired by fitting new pads on badly damaged brakes. So who did this Swansway VW the only people to touch my car and they sent me and my family on the road with knowingly bad brakes. The damage was such that it must of been there from first service so means they never checked my brakes from new.

incompetent inefficient unhelpful over 2 weeks to diagnose simple fault the bill was ridiculous