Corrie Motors - Donald Mackenzie Ltd

Ranked #240 of 440 in Scotland

Services: MOT, Servicing, Tyres, Exhausts

52 Harbour Road

INVERNESS

IV1 1UF

Call 01463 226000

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"Fobbed Me Off"

By Maryellen Fegan, 20 June 2021

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I wish giving zero stars was an option, the salesperson first of all filled out my paperwork completely wrong, then after i got the car i had to consectively make 3 major repairs within months of having the car, the staff completely fobbed me off and were rude, dismissive and condenscending as hell. DO NOT BUY FROM THIS COMPANY! They sold me a car that was falling apart and swept it under the carpet as if they knew nothing about it.

Visited With

My vehicle

Visited In

Aug 2020

Cost

£100-£500

Duration

1-5 hours

Visited For

to purchase a new vehicle

Good Points

Literally nothing

Bad Points

Literally everything

Expertise

Quality of Service

Speed

Helpfulness

Value for Money


"They did unnecessary and unauthorised repairs. "

By RICHARD STEBBENS, 8 April 2021

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Recommend not to have anything to do with them .

Visited With

Partner's vehicle

Visited In

Mar 2020

Cost

£100-£500

Duration

1-3 days

Visited For

MOT

Good Points

Nothing really. They said that car needed a new lambda sensor for MOT and that they gave me one for free ! I supplied photos showing that no new sensors were fitted. They fitted new gear selecto

Bad Points

Said they would do one thing and then did something else at great cost to my wife.

Expertise

Quality of Service

Speed

Helpfulness

Value for Money


"Lazy 1st time round - have had some changes"

By HighlandIz, 10 September 2014

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I had been warned not to use this garage by a few local friends. Anyway, the heat shield on my car was coming loose and rattling a lot. I took it in for a repair. I was told they had fixed it. Turns out they had ripped it off to stop the rattling. That is not a repair. I had to use them again a year later after been recovered by the AA (repair was covered by Toyota Warranty) . (cracked fuel line). The AA man had assessed my car and written a report on the issue. I dont know if this garage had actually recruited better mechanics or listened to a fellow mechanic. I was pleasantly surprised to have the repair done quickly. No issues have cropped up since. I did have another mechanic check out their work and it got the nod.

Visited In

Apr 2013

Visited For

Repairs

Expertise

Quality of Service

Speed

Helpfulness

Value for Money


"Never Again"

By Anonymous, 9 August 2013

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I took my car here for a service and repair and had several discrepancies. On speaking to George Mackenzie he more or less shot me down in flames and would not listen to my concerns. Very unprofessional and was not interested once he had my money. Would never ever use this garage again.

Visited In

May 2013

Visited For

Servicing, Repairs

Expertise

Quality of Service

Speed

Helpfulness

Value for Money

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