Clarks of Kidderminster
Ranked #54 of 85 in Worcestershire
Services: MOT, Servicing
"The best of old style family owned tradition with latest equipment and technology"
By malcolmgg, 29 May 2014
I have taken our Kia Sorento back to the garage on two occasions since buying the car new in July 2013. The first time to have the handbrake adjusted. Keys handed back to me by the Sales manager after the car had been cleaned. Second time 28th May 2014 after finding a broken piece of plastic on the floor underneath the drivers seat. My wife had been complayning that she couldnt get the seat fully forward. I had checked underneath, but could only find the plastic. The garage took my wife home and a few hours later she was back to be handed a 1p coin that had got caught in the track. The bill nothing. Car cleaned and vacuumed. First rate service. Would recommend anyone who is looking for a Kia, Seat or Suzuki to visit Clarks. 10 out of 10.
Visited InMay 2014
Quality of Service
Value for Money
"Not very good"
By Bycro, 21 May 2012
Twice now I have taken my Seat Exeo to this main dealer for long life service 20,000 mile intervals. On both occasions the 10,000 mile service has been carried out even though the vehicle was booked in both times for long life servicing. They do not seem to know what they are doing.