Charterhouse Garage, Godalming
Ranked #6 of 204 in Surrey
Services: MOT, Servicing, Tyres, Exhausts
Unit 3 The Rickyard
Eashing Lane
Godalming
GU7 2QA
Call 01483 416612
Reviews
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Recommended
"Very fast and professional"
By Anonymous, 16 January 2024
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I phoned yesterday because my car had problems with the brakes. By this afternoon, the brake pads and two tyres were replaced and the problem fixed. Very fast and professional, cannot fault them!
Visited With
My vehicleVisited In
Jan 2024Cost
£100-£500Duration
1-5 hoursVisited For
RepairsAdditional Services
Work explained, Itemised invoice, Great customer service, Pick-up and collectionExpertise
Quality of Service
Speed
Helpfulness
Value for Money
Recommended
"Brilliant sorted car when other garage said engine was a write off"
By Mrs Susan S Furniss, 30 January 2022
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Normal garage said car basically a write off because engine could not be repaired. Charterhouse found the problem which in fact has caused the cars to be recalled in the US. Found a second hand replacement part as a new one would have taken weeks to arrive and cost a fortune. Car is now running perfectly once mor.
Visited With
My vehicleVisited In
Jan 2022Cost
£500-£1000Duration
1-3 daysVisited For
RepairsAdditional Services
Work explained, Itemised invoice, Great customer serviceGood Points
Rally nice and helpfulBad Points
NothingExpertise
Quality of Service
Speed
Helpfulness
Value for Money
Recommended
"Honest and friendly service, highly professional"
By Aidan Dun, 23 January 2020
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Charterhouse Garage, run by Nish and his father, is by far the best operation I've found in this area of Surrey. My car's a Subaru, not the easiest car to service, but they did a fantastic job putting in a new wheel bearing.Their estimate was very reasonable and accurate, the work was done on time and communications were excellent. I would thoroughly recommend Charterhouse, you don't find this kind of professionalism and genuine warmth very often these days.
Visited With
My vehicleVisited In
Nov 2019Cost
£100-£500Duration
5-9 hoursVisited For
RepairsAdditional Services
Work explained, Itemised invoice, Great customer service, Online bookingGood Points
Great expertiseBad Points
Access is a minor issue, they're a little out of the wayExpertise
Quality of Service
Speed
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Value for Money
Recommended
"Great prices and services"
By Anonymous, 11 July 2019
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Bought my first car from here, at a fair price and it had a full years mot on it, my family have always used this garage and always get the best service available and a fair price, highly recommend
Visited With
My vehicleVisited In
Jul 2019Cost
£500-£1000Duration
1-3 daysVisited For
SalesAdditional Services
Car cleaned, Work explained, Itemised invoice, Great customer service, Pick-up and collectionGood Points
Friendly, and fair priceExpertise
Quality of Service
Speed
Helpfulness
Value for Money
Recommended
"A fantastic service, honest reliable and called me with prices before work done"
By Anonymous, 1 June 2018
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These people know what they are doing
Visited With
My vehicleVisited In
May 2018Cost
£100-£500Duration
1-5 hoursVisited For
MOT, Servicing, RepairsAdditional Services
Work explained, Itemised invoice, Great customer service, Courtesy carGood Points
Personal ServiceExpertise
Quality of Service
Speed
Helpfulness
Value for Money
Recommended
"Excellent"
By Anonymous, 24 May 2018
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I am a repeat customer at Charterhouse Garage. They are professional, trustworthy, honest and go out of their way to be helpful. It is an excellent garage and I wouldn't want to use anybody else.
Visited With
My vehicleVisited In
May 2018Cost
Up to £100Duration
1-5 hoursVisited For
MOTAdditional Services
Work explained, Itemised invoice, Great customer serviceGood Points
Their whole culture and serviceBad Points
NothingExpertise
Quality of Service
Speed
Helpfulness
Value for Money
Recommended
"great customer service"
By Linda Weller, 10 April 2018
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A good family business, offering great service at a fair price. Communication was excellent.
Visited In
Apr 2018Cost
£100-£500Duration
1-5 hoursVisited For
RepairsAdditional Services
Work explained, Itemised invoice, Great customer serviceGood Points
Good communication.Expertise
Quality of Service
Speed
Helpfulness
Value for Money
Recommended
"Lovely friendly personal service, would highly recommend."
By Anonymous, 5 April 2018
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Lovely friendly personal service, would highly recommend.
Visited With
Partner's vehicleVisited In
Mar 2018Cost
Up to £100Duration
1-5 hoursAdditional Services
Work explained, Itemised invoice, Great customer serviceExpertise
Quality of Service
Speed
Helpfulness
Value for Money
Recommended
"Lovely friendly helpful family’s business"
By Katie Downes, 30 March 2018
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These guys were so helpful. Fairly priced , and managed to drain my petrol tank as I filled with wrong fuel in the garage round the corner. Despite being busy with other cars that were already booked in the lent me a car as I had an appointment. They had it done within the hour for me and were just lovely !
Visited With
My vehicleVisited In
Mar 2018Cost
Up to £100Duration
1-5 hoursVisited For
Emergency fuel tank emptiedAdditional Services
Itemised invoice, Great customer service, Pick-up and collection, Courtesy car, Online bookingGood Points
They bent over backwards to help me outBad Points
Didn’t know it was there as tucked awayExpertise
Quality of Service
Speed
Helpfulness
Value for Money
Recommended
"Excellent, honest, friendly - can’t rate them highly enough"
By Anonymous, 25 March 2018
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We’ve used this garage several times for different cars and the service provided is consistently excellent, friendly, fast and well priced. Most recently had to take my car in when a pot hole cracked my wheel - by sourcing it second hand (although it’s like new) I received 4 new wheels, tyres and an MOT for less than the price of one wheel and tyre at another garage. Plus they picked up my car (the battery had died too) and delivered it back to me clean! Couldn’t be happier with this service! Highly recommend.
Visited With
My vehicleVisited In
Mar 2018Cost
£100-£500Duration
1-5 hoursVisited For
MOT, RepairsAdditional Services
Car cleaned, Work explained, Itemised invoice, Great customer service, Pick-up and collectionGood Points
They are incredibly accommodating and go out of their way to helpExpertise
Quality of Service
Speed
Helpfulness
Value for Money
Recommended
"Trustworthy, experienced, friendly, value for money."
By Anonymous, 13 March 2018
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Prad and Nish provide an excellent service, always going the extra mile to give value for money and the benefit of their extensive expertise. They have helped out all members of the family over the years and have our complete trust in sorting out auto issues. There is usually a courtesy car which can be borrowed if needed.
Visited With
My vehicleVisited In
Mar 2018Cost
£100-£500Duration
1-5 hoursVisited For
ServicingAdditional Services
Work explained, Itemised invoice, Great customer service, Courtesy carGood Points
The team there will bend over backwards to sort out any issues you have with your car.Expertise
Quality of Service
Speed
Helpfulness
Value for Money
Recommended
"Friendly, helpful and complelty in love with my new car!"
By Anonymous, 18 July 2017
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I traded in my Mini Cooper with charter house family business back in February and come away with a lovely BMW 3 series coupe. They were so friendly and helpful. I would really recommended on buying a car from here to anyone.
Visited In
Feb 2017Expertise
Quality of Service
Speed
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Value for Money
"Great family run business personal excellence above all "
By nickavary, 10 March 2017
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A fantastic small family run business. Very knowledgeable people. They have been looking after our Mercedes and my mothers Bmw for the last 20 years. It's Prad and his son, great service. Highly recommend.
Visited In
Oct 2016Visited For
MOT, Servicing, RepairsExpertise
Quality of Service
Speed
Helpfulness
Value for Money
Recommended
"Brilliant garage"
By owen godsall, 24 July 2016
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Very honest family run local garage. Very busy but allways fit you in.
Visited In
Jul 2016Visited For
MOT, Servicing, RepairsExpertise
Quality of Service
Speed
Helpfulness
Value for Money
Recommended
"A hidden gem! Honest, friendly service. "
By nickavary, 1 September 2015
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I just moved into the area and used this garage from a friends recommendation. It is a small and busy garage and the owner and his son went out of their way to explain things thoroughly. Nothing more to say, great people you can trust.
Visited In
Aug 2015Visited For
MOT, ServicingExpertise
Quality of Service
Speed
Helpfulness
Value for Money
Recommended
"This Garage is top quality, great service, honest advice and fair cost .. i have used Prad for years"
By pnewell, 14 March 2014
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Prad is the best type of mechanic you can find. He will give you honest advice about the work required and does not do any work that is not required (unlike some garages that 'find' additional issues and you end up with a huge bill for simple work!). He helped me test a classic mercedes which I now own and is always willing to answer any questions. You will not be disappointed. :o)
Visited In
Mar 2014Visited For
MOT, ServicingExpertise
Quality of Service
Speed
Helpfulness
Value for Money
Recommended
"Excellent service and great value"
By Captain Monty, 3 May 2013
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I have used this garage for a number of years on all my vehicles ranging from Landrover Discovery Jeep Grand Cherokee and my Alfa GTV V6. Prad the owner has always been friendly, helpful, very efficient and will give you an honest opinion and advice as to the best way of curing and repairing any issue. The garage does get very busy but they will always try and fit you in. Highly recommended if you resent paying main dealer prices!!