Cars2 Hyundai, Barnsley

I’ve giving this absolutely dreadful dealership one star only because it’s not possible to give them non! Wow, what can I say about this bunch of uncaring incompetent numpties. I made my first mistake buying a used car from them 2 months ago. On delivery the car was still grubby inside (I even found items belonging to the last owner under the seat!) and the issues I’d asked them to rectify after my test drive had not been resolved. Less than 2 months later the car developed turbo issues and went onto limp mode. A week on, my car is still with them and not one person has had the professionalism to even phone and update me. It appears that they are more than happy to communicate with you when you are buying but after that they clearly don’t give a rat ass. My partner even had to do a 60 mile round trip to speak to them face to face. No offer of a courtesy car, no apologies, no answer as to when I may actually get my car back and Im fuming. I can honestly say that this is the worst customer service I have ever received in my life! We had planned to go back and purchase a second vehicle for my partner after he’d spotted one he liked in the showroom, thankfully we dodged that bullet and went to the Hyundai dealership in Doncaster who are a much more professional outfit. I suggest you do the same.

Work carried out to satisfaction, service and Mot reasonably priced.