Camberley Audi

Ranked #143 of 204 in Surrey

Services: MOT, Servicing, Tyres, Exhausts

21-22 Admiralty Way

CAMBERLEY

Surrey

GU15 3DT

Call 01276 606500

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"20"

By Anonymous, 22 May 2024

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1

Visited With

Company car

Visited In

Dec 2023

Cost

£1000 plus

Duration

1-2 weeks

Good Points

20

Bad Points

20

Expertise

Quality of Service

Speed

Helpfulness

Value for Money


"20"

By Anonymous, 22 May 2024

Read More

1

Visited With

Company car

Visited In

Dec 2023

Cost

£1000 plus

Duration

1-2 weeks

Good Points

20

Bad Points

20

Expertise

Quality of Service

Speed

Helpfulness

Value for Money


"Very poor after sales service"

By Anonymous, 24 April 2018

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The sales department is a complete shambles. I have had the worst customer service from the sales department to the extent I was being shouted at. They are quick to sell but after sales complete rubbish. They do not match up to other luxury car dealers. The whole of the sales team need training and how to deal with customers. Stay away from Audi Camberley.

Visited With

My vehicle

Visited In

Apr 2018

Cost

£100-£500

Duration

5-9 hours

Additional Services

Car cleaned, Itemised invoice

Good Points

Nothing

Bad Points

Very poor after sales service

Expertise

Quality of Service

Speed

Helpfulness

Value for Money


"Not particularly friendly"

By Anonymous, 6 April 2018

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When the car was delivered to Audi (at 9am) for the third annual service, the staff indicated that the first MOT was due within one month and I requested the MOT to be completed. The MOT was conducted BEFORE the car was serviced and failed due to damage on the inside wall of the front tyre. Additionally, the rear offside Shock absorber was found to be "weeping" and marked as an advisory on the MOT, for which they quoted in the region of £169 to replace, even though the car was still under warranty. I asked Audi to replace both front tyres - which required them to keep the car overnight - but by three o'clock the following day, the car was not ready for collection. Overall, it was a thoroughly unpleasant experience

Visited With

Partner's vehicle

Visited In

Sep 2017

Cost

£100-£500

Duration

1-3 days

Visited For

MOT, Servicing

Additional Services

Itemised invoice, Online booking

Good Points

Nothing

Bad Points

Everything

Expertise

Quality of Service

Speed

Helpfulness

Value for Money


"do yourself a favour - find a better dealer!"

By AUDIA4B8, 30 July 2015

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I've bought "approved" used car from Camberley Audi which I now think was stupid thing to do. First I've discovered strange noise under the bonnet returned back to the garage - they've claimed they've fixed it by replacing some pipe or something - that did not help, whistling sound was still there - I've lost one day. Returned car back to Camberley garage. they said that this time its turbo which is broken - left car for a day they've "replaced" turbo (which I doubt they did) but the whistling noise is still there and its very annoying to drive. Now - car paint on front bumper started to peel off - only few month after the sale! almost new car! They don't even want to respond any more. STAY AWAY from Camberley Audi!!!! DO NOT BUY FORM THEM!!!

Visited In

Jul 2015

Visited For

Repairs

Expertise

Quality of Service

Speed

Helpfulness

Value for Money


"NEVER AGAIN - USELESS WASTE OF TIME AND MONEY!!!"

By AUDIA4B8, 1 July 2015

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I've bought "approved" used car from Camberley Audi which I now think was stupid thing to do. First I've discovered strange noise under the bonnet returned back to the garage - they've claimed they've fixed it by replacing some pipe or something - that did not help, whistling sound was still there - I've lost one day. Returned car back to Camberley garage. they said that this time its turbo which is broken - left car for a day they've "replaced" turbo (which I doubt they did) but the whistling noise is still there and its very annoying to drive. Now - car paint on front bumper started to peel off - only few month after the sale! almost new car! They don't even want to respond any more. STAY AWAY Camberley Audi!!!! DO NOT BUY FORM THEM!!!

Visited In

Jul 2015

Visited For

Repairs

Expertise

Quality of Service

Speed

Helpfulness

Value for Money

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