Burnfield Motors, Glasgow

Ranked #221 of 440 in Scotland

Services: MOT, Servicing, Tyres, Exhausts

18 Fenwick Road Giffnock

GLASGOW

G46 6AN

Call 0141 637 2212

Reviews

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Recommended

"Great, fast service "

By Anonymous, 27 November 2019

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I used John’s services for the first time this November as he is very local to me now. My car’s power steering failed and John towed the car from the supermarket car park and then got it sorted in a couple of days and did the MOT. I then took it back to get the brakes done as I knew they were old and did need done . John has recommended this and had the car ready in a few hours. He was really friendly and polite too with a lovely dog Millie. I would definitely recommend! Thanks John x

Visited With

My vehicle

Visited In

Nov 2019

Cost

£500-£1000

Duration

1-3 days

Visited For

MOT, Repairs

Additional Services

Work explained, Itemised invoice, Great customer service, Pick-up and collection

Good Points

Helpful, fast and fair priced

Bad Points

Nothing

Expertise

Quality of Service

Speed

Helpfulness

Value for Money


Recommended

"It is a good garage and gives excellent value and service "

By Anonymous, 20 June 2019

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Annual MOT suspension links replaced (been advisory so no surprise) efficient and courteous The owner John is a car enthusiast who knows his stuff and does not waffle his employee is also polite and helpful Having used their services for many years I have never found any reason to doubt their work or judgement and was more than impressed when John delivered and fitted a battery on a holiday when he was supposed to be on his way to the airport

Visited With

My vehicle

Visited In

Jun 2019

Cost

£100-£500

Duration

1-5 hours

Visited For

MOT

Additional Services

Work explained, Itemised invoice, Online booking

Good Points

The owner

Bad Points

Nothing really

Expertise

Quality of Service

Speed

Helpfulness

Value for Money


Recommended

"Excellent service"

By Geraldine Marshall, 3 January 2019

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We’ve been coming here for many years and John has always looked after ourvhonda accord. Any problems with car he always is on hand with his team. Our car gets not and service every year and would have no hesitation in recommending him don’t understand bad reviews? Carry on the great work x

Visited With

My vehicle

Visited In

Sep 2018

Cost

£100-£500

Duration

1-5 hours

Visited For

MOT, Servicing, Repairs

Additional Services

Work explained, Itemised invoice, Great customer service, Pick-up and collection, Courtesy car

Good Points

Great

Bad Points

Nothing

Expertise

Quality of Service

Speed

Helpfulness

Value for Money


"Best avoided"

By Anonymous, 17 August 2018

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Fitted a part to the car which failed within a few months. Just kept repeating that these parts never fail. Got an expert to review and he agreed part was defective and should not have failed. Was very unpleasant to deal with, speaks pleasantly and seems nice but quickly turned as soon as there was a problem. Kept accusing me of wanting something for nothing - which is not the case - just wanted the part to be replaced. As soon as you call with a problem talks at you so that you cant say anything, and then if you do manage to speak, ignores what you said and carries on repeating the same thing he was saying before.

Visited In

Aug 2018

Visited For

Repairs

Good Points

Handy location

Bad Points

Seemed nice but quickly turned nasty. Had fitted a part which failed within months.

Expertise

Quality of Service

Speed

Helpfulness

Value for Money


Recommended

"Call round today = Polite , courteous and attentive. Carried my MOT and service. Report of work carried explained.. ... GREAT SERVICE"

By Anonymous, 14 February 2018

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Call round today = Polite , courteous and attentive. Carried my MOT and service. Report of work carried explained.. ... GREAT SERVICE

Visited In

Feb 2018

Visited For

MOT, Servicing

Additional Services

Work explained, Itemised invoice, Great customer service

Expertise

Quality of Service

Speed

Helpfulness

Value for Money


Recommended

"100% great work and service. Back on the road in no time"

By Andrew Bell, 21 September 2016

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I've used this garage for years for various vehicles I've owned. Despite always being extremely busy, John and his staff have always fitted me in around whatever they are doing, and get me on the road again as soon as. My car is vital for my business, so I need it on the road. Nothing is too much trouble at Burnfield, and John always keeps me up to date with the progress, by call or text, and he never goes ahead without my permission. Great honest independent garage

Visited In

Aug 2016

Visited For

MOT, Servicing, Repairs

Expertise

Quality of Service

Speed

Helpfulness

Value for Money


"Absolutely Awful !!"

By Tony McDonald, 25 August 2016

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Dreadful service. Asked John to replace the door handle on my Mercedes, he clearly is not qualified and does NOT know what he is doing. 1. Ripped off door paneling damaging it. 2. Ripped leather by jamming a screwdriver into it. 3. Broke a button on the door. 4. Then attempted to GLUE it all back together. Like all cowards he refused to take my calls.

Visited In

Aug 2016

Visited For

MOT, Repairs

Expertise

Quality of Service

Speed

Helpfulness

Value for Money


Recommended

"As honest as the day is long."

By Whiter00m, 26 August 2011

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John Fenton is the owner and presides over a great independant garage that can always be trusted. The only downside of this is he is always busy so don't turn up at the door expecting immediate service. Book well in advance.

Visited In

Jul 2011

Visited For

MOT, Servicing

Expertise

Quality of Service

Speed

Helpfulness

Value for Money

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