Brice Autos
Ranked #90 of 132 in Norfolk
Services: MOT, Servicing
8-10 Douro Pl
Norwich
Norfolk
NR2 4BG
Call 01603 216400

Reviews
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"Absolutely diabolical, should not be in operation"
By Anonymous, 6 June 2025
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AVOID AT ALL COST - DO NOT TAKE YOUR VEHICLE HERE!!!! Structurally damaged my van by cutting off bits of metal they shouldn’t have. As a result was not road worthy. The lad in question who was tasked to weld my vehicle (although not a welder I later found out) admitted fault but garage boss CARL BRICE refuses to pay any sort of refund. When I did go to discuss the problems, the ‘lady’ of the garage screamed and waved her hands in the air declaring she’s going to kill herself. Clearly mentally unstable and very disturbed. As a customer I am left £700 down and no attempt whatsoever to put right. My camper van is now not fit for the road and needs a lot of work to make good. CARL BRICE the over grown child that he is doesn’t have a SINGLE qualified vehicle technician of any sort working for him. MICKEY MOUSE GARAGE SHOULD NOT BE IN OPERATION!!!!!
Visited With
Partner's vehicleVisited In
May 2025Cost
£500-£1000Duration
2 weeks plusVisited For
RepairsGood Points
ZilchBad Points
Incapable of doing the repairs, damaged my vehicleExpertise
Quality of Service
Speed
Helpfulness
Value for Money
"Absolutely diabolical, should not be in operation"
By Anonymous, 6 June 2025
Read More
AVOID AT ALL COST - DO NOT TAKE YOUR VEHICLE HERE!!!! Structurally damaged my van by cutting off bits of metal they shouldn’t have. As a result was not road worthy. The lad in question who was tasked to weld my vehicle (although not a welder I later found out) admitted fault but garage boss CARL BRICE refuses to pay any sort of refund. When I did go to discuss the problems, the ‘lady’ of the garage screamed and waved her hands in the air declaring she’s going to kill herself. Clearly mentally unstable and very disturbed. As a customer I am left £700 down and no attempt whatsoever to put right. My camper van is now not fit for the road and needs a lot of work to make good. CARL BRICE the over grown child that he is doesn’t have a SINGLE qualified vehicle technician of any sort working for him. MICKEY MOUSE GARAGE SHOULD NOT BE IN OPERATION!!!!!
Visited With
Partner's vehicleVisited In
May 2025Cost
£500-£1000Duration
2 weeks plusVisited For
RepairsGood Points
ZilchBad Points
Incapable of doing the repairs, damaged my vehicleExpertise
Quality of Service
Speed
Helpfulness
Value for Money
Recommended
"Very trustworthy and updated on what's going on with my car"
By Aubry, 4 May 2022
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Very honest and trustworthy always kept informed on the work and the owner is a very funny Yorkshireman who always makes you feel valued I like the fact they do charity raffles and raise money for MS
Visited In
May 2022Duration
5-9 hoursVisited For
MOT, Servicing, RepairsAdditional Services
Work explained, Itemised invoice, Great customer service, Pick-up and collection, Courtesy car, Online bookingGood Points
Great communicationExpertise
Quality of Service
Speed
Helpfulness
Value for Money
"Awful"
By Anonymous, 21 September 2021
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Awful, ruined my T4, avoid. Owner is a nasty thiefing greedy person, don’t let him ruin your van or car
Visited In
Sep 2021Visited For
RepairsExpertise
Quality of Service
Speed
Helpfulness
Value for Money
Recommended
"Honest and Trustworthy "
By Dhaylett, 25 June 2021
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My vehicle failed the MOT and needed some customised work taking half a day, The job was completed on time and at a lower cost than estimated. Could have charged me a lot more but didn’t. Always take my car here, confident that I’m not going to be overcharged and that they will only recommend work that needs doing.
Visited With
My vehicleVisited In
Apr 2021Cost
£100-£500Duration
1-5 hoursVisited For
MOT, RepairsAdditional Services
Itemised invoice, Great customer service, Pick-up and collection, Online bookingGood Points
Always do their best to help and get the car fixed for the lowest priceBad Points
Reception area very small, only big enough for one person with COVID restrictionsExpertise
Quality of Service
Speed
Helpfulness
Value for Money
"Disgusting"
By S c, 9 November 2019
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Service was shocking, couldn’t give me a time when car would be ready. Blames everyone else, charged excessively more than quoted with no proper explanation. This garage has seriously gone downhill since I visited a year ago.
Visited With
Partner's vehicleVisited In
Oct 2019Cost
£500-£1000Duration
2 weeks plusVisited For
RepairsGood Points
NothingBad Points
ServiceExpertise
Quality of Service
Speed
Helpfulness
Value for Money
Recommended
"Excellent service"
By Anonymous, 15 September 2018
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Professional and friendly
Visited With
My vehicleVisited In
Sep 2018Cost
Up to £100Duration
1-5 hoursVisited For
RepairsAdditional Services
Work explained, Itemised invoice, Great customer service, Pick-up and collection, Online bookingGood Points
PriceExpertise
Quality of Service
Speed
Helpfulness
Value for Money
Recommended
"Very friendly service "
By Anonymous, 23 February 2018
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Very nice people couldn’t do enough to help
Visited With
My vehicleVisited In
Feb 2018Cost
£100-£500Duration
1-5 hoursVisited For
Servicing, RepairsAdditional Services
Itemised invoice, Great customer service, Pick-up and collectionGood Points
Very honest and friendly serviceExpertise
Quality of Service
Speed
Helpfulness
Value for Money
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