Good Garages

Honest John Good Garage Guide East of England Hertfordshire St Albans

Brayleys Cars, Harpenden

Ranked #59 of 136 in Hertfordshire

Services: Servicing

17 Luton Road

Harpenden

Hertfordshire

AL5 2UA

Call 01582 464100

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"20"

By Anonymous, 23 May 2024

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1

Visited With

Company car

Visited In

Dec 2023

Cost

£1000 plus

Duration

1-2 weeks

Good Points

20

Bad Points

20

Expertise

Quality of Service

Speed

Helpfulness

Value for Money

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Recommended

"As expected but expensive"

By Geoffrey Little, 17 November 2019

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Booked in advance for service at a reasonable price of £205. On arrival on the day I was immediately told the quoted price was wrong and it was £330. With MOT due that day I agreed to go ahead. Service and MOT took 4.5 hours. Customer waiting area and toilets very clean. Free drinks. Customer viewing area of workshop. Good communication from staff. Except for cost the experience was good.

Visited With

My vehicle

Visited In

Nov 2019

Cost

£100-£500

Duration

1-5 hours

Visited For

MOT, Servicing

Additional Services

Car cleaned, Itemised invoice, Great customer service

Good Points

Customer focus and customer environment

Bad Points

Quoted a price when booked that increased 75% when I arrived!

Expertise

Quality of Service

Speed

Helpfulness

Value for Money

Report

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